Tatiana Henderson
Riverside,CA
Summary
Experienced Care Manager skilled in interdisciplinary collaboration and conflict resolution. Develops tailored care strategies and advocates for residents' needs, driving improved patient outcomes and satisfaction. Expertise in regulatory compliance and dispute resolution enhances team effectiveness and elevates patient care.
Overview
4
4
years of professional experience
Work History
Lead Care Manager
Sunrise Senior Living
Riverside, CA
08.2026 - Current
- Supervised care team to ensure compliance with company standards.
- Collaborated with interdisciplinary teams on resident care strategies.
- Assisted in the development of individual care plans for patients based on their needs.
- Advocated for residents' rights and preferences in care decisions.
- Provided guidance and support to Care Managers during complex cases or difficult situations.
- Facilitated communication between families and healthcare providers.
Lead Care Manager
Sunrise Senior Living
Yorba Linda, California
06.2025 - 07.2026
- Coordinated care plans for residents to meet individual needs.
- Collaborated with interdisciplinary teams on resident care strategies.
- Supervised care team to ensure compliance with company standards.
- Managed scheduling of staff to optimize coverage and service quality.
- Provided guidance and support to Care Managers during complex cases or difficult situations.
- Assisted in resolving conflicts among staff members or between staff members and clients.
- Coordinated with insurance companies regarding authorization of services for patients.
Care Manager
Sunrise Senior Living
Yorba Linda, California
06.2024 - 05.2025
- Coordinated care plans for residents, ensuring comprehensive support and services.
- Collaborated with healthcare providers to address resident needs and concerns.
- Monitored resident health status, documenting changes and necessary interventions.
- Facilitated communication between families and staff regarding care updates.
- Evaluated resident satisfaction, gathering feedback for continuous improvement.
- Assisted in training new staff on care protocols and procedures.
- Organized activities that promote social engagement among residents.
- Maintained accurate records in electronic health systems for compliance purposes.
Care Manager
Regents Pointe
Irvine, California
01.2024 - 06.2024
- Monitored resident health status, documenting changes and necessary interventions.
- Collaborated with healthcare providers to address resident needs and concerns.
- Facilitated communication between families and staff regarding care updates.
- Offered emotional support to help patients cope with stressors associated with their illness or disability.
Preschool Teacher's Aide
Little School of the West
Cerritos, California
07.2023 - 12.2023
- Assisted lead teacher in daily classroom activities and lesson preparation.
- Monitored student behavior and ensured a safe learning environment.
- Supported children during playtime, fostering social skills and teamwork.
- Assisted with snack time, ensuring healthy eating habits among students.
- Maintained clean, well-kept classroom to encourage children to create, explore and play with confidence.
Afterschool Math Tutor
Ready Study Go
Whittier, CA
09.2022 - 06.2023
- Explained diverse methods for solving equations and other mathematical problems.
- Monitored student progress and adjusted teaching methods to improve comprehension.
- Fostered a positive learning environment that encouraged participation and built student confidence.
- Applied positive reinforcement techniques to motivate and engage students.
Education
Bachelor of Science -
Biola University
La Mirada, CA05-2022
Skills
- Resident advocacy
- Care planning
- Regulatory compliance
- Resident advocacy
- Dispute resolution
- Team collaboration
- Resident advocacy
- Interdisciplinary collaboration
Timeline
Lead Care Manager
Sunrise Senior Living
08.2026 - Current
Lead Care Manager
Sunrise Senior Living
06.2025 - 07.2026
Care Manager
Sunrise Senior Living
06.2024 - 05.2025
Care Manager
Regents Pointe
01.2024 - 06.2024
Preschool Teacher's Aide
Little School of the West
07.2023 - 12.2023
Afterschool Math Tutor
Ready Study Go
09.2022 - 06.2023
Bachelor of Science -
Biola University