Tatiana H. Hanna
Zouk Michael
Summary
Detail-oriented Industrial Engineer with 3+ years of experience specializing in data analytics and process improvement. Proficient in utilizing PowerBI, Alteryx, and SAP Analytics Cloud to enhance operational efficiency and support strategic decisions. Certified Lean Six Sigma Black Belt with a proven track record of developing insightful dashboards and improving processes. Adept at working within multidisciplinary teams to drive project success and operational excellence.
Overview
9
9
years of professional experience
Work History
Data and Process Improvement Officer
American University of Beirut
Hamra
06.2023 - Current
- Develop a centralized data collection process, enhancing data accuracy and efficiency
- Lead the creation of PowerBI dashboards, providing data insights for strategic decision-making
- Streamline Faculty's Strategic Initiatives Projects by defining, tracking, and monitoring KPIs, significantly improving project delivery and reporting
- Conducting a detailed process walkthrough, identifying and mitigating bottlenecks to boost operational efficiency, and documenting processes by building process flowcharts on MS Visio
- Improving processes by eliminating risks, applying controls, and maintaining their successful implementation
- Facilitating strategic planning sessions, contributing to the development and implementation of the Faculty's Strategy
Enterprise Solutions Associate Consultant
PwC
Hazmieh
10.2021 - 11.2022
- Create reports and dashboards on SAP Analytics Cloud, Power BI and SAP Business Objects Web Intelligence
- Create workflows to transform and manipulate data on Alteryx
- Being assigned to an analytics Project: Defining KPIs and measures, Drafting dashboards prototypes, Creating dashboards on SAP Analytics Cloud
- Undergoing training sessions to learn about SAP Emarsys solution
- Being assigned to a Project in the Public Sector in Saudi Arabia
- Handling PM and Service Delivery tasks related to job code creation, invoices issuance and collection and following up with Project Managers about milestones signoffs
SAP Associate consultant Trainee
SAP Young Professionals Program (YPP)
05.2021 - 08.2021
- Gain the needed knowledge to become an Associate SAP Consultant certified in SuccessFactors Employee Central Core and SAP Analytics Cloud
- Attend soft skills training sessions: Empower 2.0, Communication & Presentation Skills, Design Thinking & Business Model Innovation, and Internal Sales Overview
Brand Representative
ABC
Dbayyeh
01.2021 - 05.2021
- Manage and support team with daily tasks, track and improve brand's performance and assist buyers in choosing upcoming collections
Sales Associate
ABC
Dbayyeh
02.2016 - 12.2020
Education
Bachelor of Engineering - Industrial Engineering
Lebanese American University
Byblos, Lebanon05.2020
Skills
- Microsoft Office (Excel, Word, Power Point, Outlook)
- Microsoft Visio
- Microsoft Power BI
- Alteryx
- SAP Analytics Cloud
- SAP Business Objects Web Intelligence
- Problem-Solving
- Teamwork
- Critical Thinking
Languages
Arabic
First Language
English
Proficient
C2
French
Advanced
C1
Websites
Timeline
Data and Process Improvement Officer
American University of Beirut
06.2023 - Current
Enterprise Solutions Associate Consultant
PwC
10.2021 - 11.2022
SAP Associate consultant Trainee
SAP Young Professionals Program (YPP)
05.2021 - 08.2021
Brand Representative
ABC
01.2021 - 05.2021
Sales Associate
ABC
02.2016 - 12.2020
Bachelor of Engineering - Industrial Engineering
Lebanese American University
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