Tatiana Ivanova
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server/bartender position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Burgers&Brew
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Kept bar stocked with bottle beer, juices and garnishes for drinks.
Hostess
Fox&Goose
07.2023 - 08.2023
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Seated patrons based on guest preferences and seating availability.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Took initial drink orders and relayed information to wait or bar staff.
Server/Hostess
Tiger Lily
06.2022 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
Photographer's Assistant
Olga Morozova Photo
09.2021 - 05.2022
- Used Adobe Photoshop to complete basic image editing such as retouching skin tones and improving lighting and color.
- Planned and prepared for on-location and studio shoots.
- Took photos from different angles and perspectives to capture perfect images.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
Education
No Degree - Digital Media
Sacramento City College
Sacramento, CA06.2025
Skills
- Order Management
- Guest Engagement
- Multitasking Abilities
- Front-Of-House Display Creation
- Cash Handling
- Menu Presentation
- Food Sales and Promotion
- Conflict Resolution
- Beer and Wine Knowledge
- ABC Standards
- Team Player Attitude
Languages
English
Professional Working
Russian
Native or Bilingual
Spanish
Elementary
Timeline
Server/Bartender
Burgers&Brew
08.2023 - Current
Hostess
Fox&Goose
07.2023 - 08.2023
Server/Hostess
Tiger Lily
06.2022 - 09.2022
Photographer's Assistant
Olga Morozova Photo
09.2021 - 05.2022
No Degree - Digital Media
Sacramento City College
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