Tatiana Joseph
Spring
Summary
Dedicated and dependable hospitality professional with 10+ years of experience in fast-paced restaurants and customer service environments. Proven ability to lead teams, manage operations, and deliver exceptional guest experiences. Skilled in food preparation, inventory control, staff training and safety compliance. Committed to fostering a positive work environment while achieving operational excellence in a fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager 1
HMSHost
07.2022 - 09.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Managed 1 Restaurant and 2 grab and go's at Bush International Airport
Assistant General Manager
Taco Bell
05.2013 - 07.2022
- Handled cash accurately and prepared deposits.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Assisted in recruiting, hiring and training of team members.
Education
Associate of Applied Science - Cuisine
Culinary Institute LeNotre
Houston, TX05-2027
High School Diploma -
Lakeshore High School
Mandeville, LA05-2014
Skills
- Problem Solving
- Customer service
- Team leadership
- Time management
- Staff training and development
- Safety procedures
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
Certification
ServSafe
TABC
Timeline
Manager 1
HMSHost
07.2022 - 09.2022
Assistant General Manager
Taco Bell
05.2013 - 07.2022
Associate of Applied Science - Cuisine
Culinary Institute LeNotre
High School Diploma -
Lakeshore High School
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