Tatiana Kireenok
Washington,DC
Summary
Experienced hospitality and administrative professional with over 10 years of experience across luxury hotels, fine dining establishments, and academic institutions. Proven success in coordinating VIP and high-security events, hosting events with 200 participants, managing top-tier guest services, and leading high-performing service teams. Fluent in English and Russian, with strong organizational and communication skills. Currently transitioning from academic and policy events management into the hospitality sector with a commitment to excellence in guest experience.
Overview
15
15
years of professional experience
Work History
Server
Brasserie Liberté
Washington, DC
03.2025 - Current
- Provide exceptional table service in a high-volume French brasserie known for elegant cuisine and professional standards.
- Work collaboratively with the floor team to ensure efficient and friendly service, enhancing the guest dining experience.
- Handle reservations, menu knowledge, and upselling wine and food pairings.
Event Manager
George Washington University
Washington, DC
09.2022 - 01.2025
- Led the planning and execution of high-profile international events, including academic conferences, policy forums, and cultural receptions, ensuring seamless experiences for up to 200 participants per event.
- Managed all event logistics-from venue selection, hotel accommodations, and transportation to vendor coordination and post-event follow-up-tailored to guest preferences and budget constraints.
- Maintained client-facing communication, managed RSVPs, and designed custom event materials to support branding and attendee engagement.
- Collaborated with internal departments and external partners to design and deliver tailored receptions and dinners, often for diplomats, scholars, and policymakers.
- Handled guest scheduling and proactively resolved conflicts to ensure smooth execution of back-to-back meetings and sessions.
- Tracked program budgets, processed invoices, and supported financial reporting to maintain accuracy and transparency in event spending.
- Built and maintained strong working relationships with vendors and program stakeholders to support long-term event planning goals.
Restaurant Manager
Gusto
St. Petersburg, Russia
03.2014 - 12.2017
- Company Overview: A premier Italian fine dining restaurant in Russia, founded by Gambero Rosso Academy Chef Fabrizio Fatucci
- Oversaw daily operations of a high-end Italian restaurant, upholding premium service standards and an elegant dining atmosphere.
- Delivered personalized, elevated guest experiences and ensured smooth service flow during peak hours.
- Coordinated full-service logistics for high-security visits, including the reception of a presidential delegation and accompanying media.
- Recruited, trained, and led a high-performing service team during a phase of rapid growth.
- Managed table assignments, staff schedules, and dining room flow to maximize operational efficiency.
- Addressed guest concerns with discretion and professionalism, maintaining the restaurant’s five-star reputation.
- Collaborated with the kitchen to align service with seasonal menus and fine dining expectations.
- Led wine and service trainings, enhancing staff knowledge of pairing recommendations and luxury hospitality protocols.
- A premier Italian fine dining restaurant in Russia, founded by Gambero Rosso Academy Chef Fabrizio Fatucci
Front Desk Manager
Hotel Ambassador
St. Petersburg, Russia
06.2012 - 03.2014
- Managed front desk operations for a four-star hotel with a high volume of international clientele.
- Supervised receptionists and night auditors, organized training, and ensured adherence to service standards.
- Resolved guest concerns quickly and diplomatically, consistently achieving excellent feedback scores.
- Coordinated with housekeeping and maintenance teams to guarantee seamless guest experience.
Restaurant Server
Mozzarella Bar
St. Petersburg, Russia
07.2010 - 01.2012
- Provided friendly and efficient service, helping guests navigate the menu and feel welcome.
- Handled multiple tables with ease during peak hours while maintaining a positive attitude.
- Collaborated with fellow servers to deliver seamless, team-based table service and maintain a smooth guest flow.
Education
MA - Psychology
East-European Institute of Psychoanalysis
St. Petersburg, Russia01.2020
BA - Business Administration
Saint-Petersburg State University of Information Technologies, Mechanics, and Optics
St. Petersburg, Russia06.2010
Skills
- Luxury Hospitality & Fine Dining Protocols
- Wine Pairing & Menu Expertise
- Guest Relations & Conflict Resolution
- Event Coordination & On-Site Support
- Team Training & Staff Scheduling
- POS & Payment Systems Proficiency
- Budgeting & Invoice Processing
- Cross-Cultural Communication
- Attention to Detail & Time Management
- Cross-Departmental Communication
Personal Information
Work Permit: Fully Authorized to Work in the U.S.
Timeline
Server
Brasserie Liberté
03.2025 - Current
Event Manager
George Washington University
09.2022 - 01.2025
Restaurant Manager
Gusto
03.2014 - 12.2017
Front Desk Manager
Hotel Ambassador
06.2012 - 03.2014
Restaurant Server
Mozzarella Bar
07.2010 - 01.2012
MA - Psychology
East-European Institute of Psychoanalysis
BA - Business Administration
Saint-Petersburg State University of Information Technologies, Mechanics, and Optics
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