Marouane Fakhreddine
Arlington,VA
Summary
Skilled in customer service and allergy awareness, I excelled as a Restaurant Waiter at Brasserie Liberté, enhancing guest satisfaction through efficient order taking and maintaining cleanliness. Demonstrated ability to manage high-pressure situations, fostering positive relationships with regulars and collaborating effectively with kitchen staff for service excellence. Achieved significant improvements in guest flow and feedback.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Brasserie Liberté
12.2022 - Current
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Restaurant Waiter
Lupo Verde
09.2022 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Physical Therapy - Physical Therapy
Sports University of Kiev
Kiev Ukraine01-2022
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Wine pairing
- Allergy awareness
- Menu description knowledge
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
Russian
Full Professional
English
Native or Bilingual
Ukrainian
Professional Working
Timeline
Restaurant Waiter
Brasserie Liberté
12.2022 - Current
Restaurant Waiter
Lupo Verde
09.2022 - 12.2022
Physical Therapy - Physical Therapy
Sports University of Kiev
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