Summary
Overview
Work History
Education
Skills
Timeline
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Tatiana Martinez Ocasio

Kissimmee,FL

Summary

Dedicated healthcare professional with a proven track record of excellence at all levels. Skilled in multitasking and prioritizing tasks independently, with a keen eye for detail. Eager to leverage medical expertise and team-building abilities in fast-paced, deadline-oriented settings.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

AdventHealth
09.2024 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Reduced stress for patients and families through effective communication and empathetic support.

Certified Medical Assistant

AdventHealth Medical Group
06.2023 - 09.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.

Certified Medical Assistant

AdventHealth Centra Care
08.2022 - 06.2023
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures and care plan instructions.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Patient Registration Coordinator

AdventHealth Centra Care
09.2021 - 06.2023
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed..
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing..
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Checked patient insurance, demographic and health history to keep information current.

Receptionist/Medical Billing Clerk

Kinsey Chiropractic
11.2019 - 09.2021
  • Responded to telephone inquiries from clients and seller’s and delivered information to inform and educate callers
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Maintained all financial records to verify timely clearance of all credit and debit activities
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Processed payments for services and updated accounts to reflect balance changes
  • Entered data in medical software to keep records of patient information.

Education

Basic Machine Operator Certification -

Florida Technical College
Kissimmee, FL
03.2023

Medical Assistant Certification -

Florida Technical College
Kissimmee, Fl
11.2019

Skills

  • Education and Training
  • Efficient and Detail-Oriented
  • Calm and Professional Under Pressure
  • Customer Data Confidentiality
  • Customer Account Management
  • Operating EKG Equipment
  • BLS Certified
  • Direct Patient Care
  • Patient Treatment

Timeline

Patient Care Technician

AdventHealth
09.2024 - Current

Certified Medical Assistant

AdventHealth Medical Group
06.2023 - 09.2024

Certified Medical Assistant

AdventHealth Centra Care
08.2022 - 06.2023

Patient Registration Coordinator

AdventHealth Centra Care
09.2021 - 06.2023

Receptionist/Medical Billing Clerk

Kinsey Chiropractic
11.2019 - 09.2021

Basic Machine Operator Certification -

Florida Technical College

Medical Assistant Certification -

Florida Technical College

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Tatiana Martinez Ocasio