Tatiana Mojica
La Playa Marriott -Resorts And Spa
Florida City,FL
16
years of professional experience
Compassionate professional with extensive experience in patient care and hospitality. Skilled in empathy, communication, and attention to detail, dedicated to enhancing patient well-being and satisfaction.
Work History
Hostess
5 Months- Greet customers warmly as they arrive, escort them to tables, and provide menus.
- Book reservations over the phone or through online platforms, and maintain an organized seating chart.
- Estimate accurate wait times for guests when the venue is busy.
- Answer customer inquiries regarding hours, the menu, and dietary restrictions.
- Rotate seating evenly among servers to ensure a balanced workload.
- Assist waitstaff with tasks like refilling water, clearing tables, or running food during rushes.
- Address guest complaints professionally and ensure every patron leaves satisfied
Home Health Aide
14 Years 9 Months- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
- Provided companionship and emotional support to enhance patient well-being.
- Maintained accurate patient records for continuity of care.
- Educated families on care plans and medication management strategies.
- Coordinated with multidisciplinary teams to optimize patient outcomes.
- Developed individualized care plans based on specific patient needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Medical Assistant
11 Months- Greet patients, record medical histories, and measure vital signs (blood pressure, temperature, heart rate, and weight).
- Help physicians and nurses during physical examinations and minor procedures.
- Collect and prepare blood, urine, or tissue samples for lab testing.
- Prepare and administer medications or injections as directed by a physician.
- Sterilize medical instruments and prepare examination rooms between patients.
- Manage appointments, handle check-ins, and answer phone calls.
- Update and maintain Electronic Medical Records.
- Process insurance claims, verify coverage, and handle prior authorizations.
- Schedule outside referrals, coordinate hospital admissions, and follow up with patients on test results.
Education
High School Diploma
Medical Assistant
Skills
Empathy
compassion
and patient communication
Multitasking and time management in fast-paced environments
Strong attention to detail and accuracy
Team collaboration and care coordination
Cultural competency and bilingual abilities
Electronic Health Records (EHR) management
Patient scheduling
check-in
and check-out
Medical coding (ICD-10
CPT) and billing support
Insurance verification and prior authorizations
HIPAA compliance and medical records management
Medical terminology
Front desk operations and patient flow management
Timeline
Hostess
La Playa Marriott -Resorts And Spa
07.2025 - 12.2025Read More
Home Health Aide
Tatiana‘s Home Health
03.2011 - 12.2025Read More
Medical Assistant
Dr. Linda Marraccini A MD
02.2010 - 01.2011Read More
Miami Dade College
High School Diploma
Read More
Everest Institute
Medical Assistant
Read More