Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Internship
Languages
Timeline
Generic

Tatiana P Canup

Greenville

Summary

Community Health Worker with over 4 years of experience supporting underserved communities. Expertise in resource connection, preventive care education, and reducing unnecessary hospitalizations. Experienced in enrolling individuals in public assistance programs and partnering with nonprofit organizations to improve access to care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Eligibility Specialist I

Texas Health and Human Services Commission
05.2024 - 03.2025
  • Conducted in-person and phone interviews to gather financial and personal data for Medicaid, SNAP, and Healthy Texas Women eligibility.
  • Evaluated applicant information using electronic systems (TIERS, SAVE) and ensured accurate data entry.
  • Determined and authorized benefits based on program eligibility criteria.
  • Ensured compliance with state and federal regulations by processing cases according to established procedures, guidelines, and deadlines.

Emergency Department Navigator CHW

Christus Santa Rosa Health System
10.2022 - 05.2024
  • Delivered non-clinical support and resource guidance to uninsured patients and families.
  • Coordinated referrals and enrolled patients in Remote Patient Monitoring Programs (COP, CHF, COVID).
  • Conducted assessments of social determinants of health to identify patient needs.
  • Connected patients with community health and social services to enhance access.
  • Facilitated patient education and coordinated care for improved outcomes.
  • Supported hospital statistical reporting through accurate data collection.
  • Represented hospital at community events to promote services and resources.

Teacher Assistant

The Pineapple School
03.2022 - 10.2022
  • Facilitated curriculum implementation and developmentally appropriate classroom activities.
  • Engaged children in Spanish language to support bilingual learning.
  • Applied Conscious Discipline strategies to promote cooperation, problem-solving, and academic growth.
  • Maintained classroom organization, records, and compliance with childcare licensing standards.

CHW Volunteer

Westside Education & Training Center
01.2021 - 12.2021
  • Assisted pop-up COVID-19 Clinics.
  • Facilitated appointments for patients and provided COVID-19 vaccine education.

General Warehouse Associate

The TJX Companies Inc
San Antonio
02.2019 - 08.2021

Trained new hires on inventory procedures, ensuring strict compliance with company guidelines.

Verified merchandise compliance with all regulatory safety requirements.

Accurately routed products to stores following company routing guide.

Utilized SCAN system for clerical database management and item categorization.

Operated warehouse tools, including RF scanners and printers, to meet operational targets.

Resolved operational issues through SCAN system, boosting efficiency.

Education

Associate of Applied Science - Community Health Worker

Northwest Vista College
San Antonio, TX
01.2021

Skills

  • Data entry and management
  • Case management and advocacy
  • Community outreach and education
  • Resource navigation
  • Time management and organization
  • Microsoft Office proficiency
  • Electronic health records expertise
  • Epic and Meditech systems knowledge
  • Computer systems proficiency
  • TIERS and SAVE familiarity

Affiliations

San Antonio Community Health Workers Association, 2021 - Present

Certification

  • Community Health Worker, Texas Health and Human Services, 01/01/21, Present
  • Doula Training, San Antonio Birth Doulas, 01/01/23

Internship

Willie Cortez Senior Center, San Antonio, Community Health Worker, 04/01/21, 05/01/21, Implemented programming activities and case management., Assisted with curbside food distribution and deliveries.

Languages

Spanish
Native/ Bilingual

Timeline

Medical Eligibility Specialist I

Texas Health and Human Services Commission
05.2024 - 03.2025

Emergency Department Navigator CHW

Christus Santa Rosa Health System
10.2022 - 05.2024

Teacher Assistant

The Pineapple School
03.2022 - 10.2022

CHW Volunteer

Westside Education & Training Center
01.2021 - 12.2021

General Warehouse Associate

The TJX Companies Inc
02.2019 - 08.2021

Associate of Applied Science - Community Health Worker

Northwest Vista College
Tatiana P Canup