Tatiana Pena
Gainesville,Georgia
Summary
Dynamic General Manager with a proven track record of enhancing team performance and optimizing operations. Expertise in staff training, problem resolution, and inventory control to drive exceptional guest experiences.
Results-driven General Manager with extensive experience in operations management and team leadership. Skilled in implementing staff training programs and developing strategic marketing initiatives that boost brand awareness and customer engagement.
Accomplished General Manager recognized for effective staff management and problem resolution skills. Committed to improving operational workflows and enhancing service quality through targeted training and innovative strategies.
Overview
2
2
Languages
3
3
years of professional experience
Work History
General Manager
Las Costas Nayaritas
Gainesville, GA
02.2025 - 08.2026
- Directed daily operations to ensure exceptional guest experiences and service quality.
- Implemented staff training programs to enhance team performance and service standards.
- Administered inventory control systems to support operations by optimizing supply chain efficiency and minimizing waste.
- Developed marketing strategies that increased brand awareness and customer engagement.
General Manager
Las Delicias De La Abuela
Dora, AL
08.2023 - 02.2025
- Managed inventory control systems to optimize supply chain efficiency and minimize waste.
- Oversaw budget management processes, ensuring adherence to financial targets and cost controls.
- Analyzed operational workflows to identify areas for process improvement and resource allocation.
- Collaborated with cross-functional teams to enhance communication and operational effectiveness.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
Education
High School Diploma -
COLEGIO EDUCATIVO CARLOS ARANGO
COLOMBIA11-2017
No Degree -
INTERACTIVE COLLEGE OF THECHNOLOGY
Chamblee10-2024
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Training and coaching
- Staff management
- Team leadership
- Staff training
- Inventory control
- Employee scheduling
- Verbal and written communication
- Labor cost controls
- Administrative skills
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
General Manager
Las Costas Nayaritas
02.2025 - 08.2026
General Manager
Las Delicias De La Abuela
08.2023 - 02.2025
No Degree -
INTERACTIVE COLLEGE OF THECHNOLOGY
High School Diploma -
COLEGIO EDUCATIVO CARLOS ARANGO