Tatiana Quesada Villarreal
Alajuela
Summary
Vendor Maintenance Team Lead with extensive experience in leading vendor master data processes and I2P end to end integration projects. Proven track record in optimizing vendor management systems, improving team performance, and implementing innovative solutions. Expertise in vendor relationship management, process improvement, and cross-functional collaboration, besides project lead and team lead in other organizational areas.
Overview
13
13
years of professional experience
Work History
Vendor Maitenance Team Lead
Pfizer Inc
08.2021 - Current
- People management leading vendor maintenance process for America's markets, in charge of more than 12 colleagues.
- Vendor Master Data leadership in how to create and modify suppliers in the system.
- Vendor Master Data Improvements, guides, quick win procedures , global vendor teams and more.
- Pioneer and lead of Vendor Master data global metrics as an key improvement in measures for the team.
- Pioneer of Global Vendor Guidance sharepoint implemented as a value added to the organization and end user.
- VM Guider App implementation as an interactive tool to create and modify suppliers in the system.
- Leading reduction of dependencies project and presented to global governance team.
- Strong hard-working in diversity teams relationships withing the company.
- Leading the conversation in how to improve or professional skills as a growth opportunity with monthly session created for our S2P colleagues.
- Improvement the way we work as a team in regards how to handle escalation , complex issues, assignation or work re allocation.
- Strong team motivation and leadership skills in working as a team and organization culture.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Facilitated training sessions for new hires on vendor management best practices.
- Initiated sustainability practices in procurement processes, aligning with company's environmental goals.
- Enhanced team productivity with organization of regular performance review meetings.
Payments Team Lead (Secondment)
Pfizer Inc
01.2021 - 08.2021
- Manual payments control implementation in regards Latin America Markets
- Networking improvements between Treasury and Payments Team
- Bank Reconciliation clean up with lines no more than 90 days
- Leading with the project SME all the Payments Migration process from SJO to Dalian team in the Knowledge transfer sessions including organizational changes into GBS.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Scanning and Optimizer Team Lead (Secondment)
Pfizer Inc
07.2020 - 12.2020
- Sharepoint creation from Scanning standpoint in order to all the GBS have visibility of the process executing in Scanning.
- Metrics Standardization
- Return to vendor communication reduction to 0.10 % from 3%.
- Optimization Process revisit and improvement in technical issues.
Payment Specialist /Project Lead-Array Integration
Pfizer Inc
07.2018 - 07.2020
- Leadership in meetings - Optimize processes - Teamwork- improvement of metrics - hiring of personnel and handling of people.
- Leading the E2E I2P Process integration from Array to Pfizer in the integration portion around one year of projects experience.
- Initiative Working Capital Workshop
- Supporting Working Capital Threshold
- Alignment in Failed Payment Procedures
- Robotic Processes Automation ( RPA) active participation that is still in progress.
- Controls creation for Payment Runs.
- Control creation for checks management stale dated checks.
- Established solution for Archived stale dated checks
- Stabilization of Payment run execution at Americas level.
- Active participation in Venezuela aging reduction.
- Support Manual Payment reduction initiative.
- Nominated to the spotlight aware twice.
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- Improved overall team performance by conducting regular performance evaluations and providing constructive feedback to facilitate professional growth.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
Senior AP Analyst
Pfizer Inc
06.2016 - 07.2020
- Managed people together with the lead ship team.
- Participation in SSA2 (Colombia, Chile, Ecuador, Peru, and Bolivia) markets migration into GFS - Process Stabilization including T&E, Payments, and Invoice Resolution.
- Cover the maternity leave of my team lead approximately 5 months taking tasks such as Leadership in meetings - Optimize processes - Teamwork- improvement of metrics - hiring of personnel and handling of people
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
AP Analyst
Pfizer Inc
03.2014 - 06.2016
- Development of activities such as Scanned invoices, reporting, analysis, and invoice review.
- Handling different markets like Mexico, Central America, Caribbean, Argentina, Colombia, Chile, Ecuador, Peru, and Bolivia - Invoice troubleshooting in Oracle and SAP system.
- Made decisions as teamwork.
Senior Administrator AP Expenses
Walmart Global Share Service Latin America
01.2012 - 03.2014
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Supported executive leadership through calendar management, travel coordination, correspondence drafting, meeting preparation, among other tasks.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Collaborated with cross-functional teams to develop strategies for organizational growth, leading to increased efficiency and profitability.
Education
Specialization - Management Skills
ADEN Bussiness Shool
Escazu 04.2023
Bachelor Degree in Business Administration - Banking And Finance
Universidad Nacional
Heredia11.2016
Intermediate Course - Portuguese
CEBI
Santa Ana06.2018
Advance Course - English
Instituto Nacional De Aprendizaje (INA)
San Pedro De Poas, Alajuela06.2009
Skills
- Issue Resolution
- Restocking abilities
- Vendor evaluation
- Relationship Management
- Delivery Management
- Risk Management
- Payment Processing
- Negotiation expertise
- Safety practices
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
- Analytical Thinking
- Multitasking
- Opening and closing procedures
- Decision-Making
- Organizational Skills
- Active Listening
- Team building
- Task Prioritization
Languages
English
Professional Working
Portuguese
Professional Working
Spanish
Native or Bilingual
Timeline
Vendor Maitenance Team Lead
Pfizer Inc
08.2021 - Current
Payments Team Lead (Secondment)
Pfizer Inc
01.2021 - 08.2021
Scanning and Optimizer Team Lead (Secondment)
Pfizer Inc
07.2020 - 12.2020
Payment Specialist /Project Lead-Array Integration
Pfizer Inc
07.2018 - 07.2020
Senior AP Analyst
Pfizer Inc
06.2016 - 07.2020
AP Analyst
Pfizer Inc
03.2014 - 06.2016
Senior Administrator AP Expenses
Walmart Global Share Service Latin America
01.2012 - 03.2014
Specialization - Management Skills
ADEN Bussiness Shool
Bachelor Degree in Business Administration - Banking And Finance
Universidad Nacional
Intermediate Course - Portuguese
CEBI
Advance Course - English
Instituto Nacional De Aprendizaje (INA)
Similar Profiles
Rachel AlcozerRachel Alcozer
Clinical Manufacturing Inventory Specialist at Pfizer IncClinical Manufacturing Inventory Specialist at Pfizer Inc
JESSICA BOWLERJESSICA BOWLER
Director of Operational Excellence, CMAO, Specialty Care, Rare Disease at PFIZER INCDirector of Operational Excellence, CMAO, Specialty Care, Rare Disease at PFIZER INC
Falguni PatelFalguni Patel
US Drug Safety Assistant at Pfizer IncUS Drug Safety Assistant at Pfizer Inc
David GilheaneyDavid Gilheaney
S4 Hanna Finance Project Lead Kazakhstan at Pfizer IncS4 Hanna Finance Project Lead Kazakhstan at Pfizer Inc
Wahanda Sawyers MontielWahanda Sawyers Montiel
Financial Operations Analyst at IDB InvestFinancial Operations Analyst at IDB Invest