Tatiana Rodriguez
Fort Mill,SC
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
13
13
years of professional experience
Work History
Hospitality Worker
Lodgings S.a.s
10.2016 - 11.2019
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Assisted in setting up banquet tables and chairs for seamless events.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
Cashier Assistant
Lodging S.a.s
10.2016 - 11.2019
- Cleaned and sanitized cashier workstation and scanning area.
- Used POS system to enter orders, process payments and issue receipts.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Retrieved items for customers and verified prices.
Restaurant Hostess
Sena. Colombia
03.2007 - 12.2008
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Colegio San Rafael Arcangel
Cartagena ,Colombia 12.2005
Skills
- Guest Relations
- Quality Assessments
- Cocktail Knowledge
- Food Running
- Cash Register Operations
- Food and Beverage Service
- Food Allergies
- Supplies and Materials Oversight
swimming
the swimming exercise my body and mind . helps stress and be competitive whit myself
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Hospitality Worker
Lodgings S.a.s
10.2016 - 11.2019
Cashier Assistant
Lodging S.a.s
10.2016 - 11.2019
Restaurant Hostess
Sena. Colombia
03.2007 - 12.2008
High School Diploma -
Colegio San Rafael Arcangel
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