Tatiana Stewart
Moncks Corner,SC
Summary
Dependable employee with success in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server/ Bartender
Buffalo Wild Wings
06.2023 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Served high customer volumes during special events, nights, and weekends.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Completed Certified Trainer Certification
Sales Associate
Adidas
06.2022 - Current
- Liaised with management to communicate customer feedback and recommendations
- In charge of new hire training and employee feedback
- Responsible for keeping up with online orders to be fulfilled and helping with incoming shipment and processing
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards
- Performed cleaning tasks, keeping store neat and organized
- Drove sales through customer relationship building and suggestive selling techniques
- Alerted management to potential security issues, supporting loss prevention and reducing shrink
- Cross-trained with other store departments and areas, supporting overall retail operations
- Monitored and evaluated training activities and program effectiveness.
Client Services Representative
College of Charleston Admissions Office
01.2022 - 05.2022
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
- Record details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
- Obtained and examined relevant information to assess validity of complaints and determine possible cause
- Navigated multiple computer systems and applications and utilized search tools to find information
- Participated in ongoing training to enhance my own job skills and knowledge
- Maintained accurate record-keeping with proactive attention to client information updates.
- Responsible for booking meetings, tours, and appointments between several departments and perspective/current parents and students
- Creating, organizing, and sending informational packs and emails to prospective/current students.
Education
Associates In Applied Science - Management Leadership Development
Trident Technical College
Moncks Corner, SC06.2025
High School Diploma -
Berkeley High School
Moncks Corner, SCSkills
- Time Management and Organization
- Policy and Procedure Adherence
- Verbal and Written Communication
- Sales Goal Attainment
- Customer Needs Assessment
- Standard Operating Procedures Understanding
- Technical training
- Initiative, commitment and creativity
- Enthusiasm for teamwork and analytical skills
Timeline
Server/ Bartender
Buffalo Wild Wings
06.2023 - Current
Sales Associate
Adidas
06.2022 - Current
Client Services Representative
College of Charleston Admissions Office
01.2022 - 05.2022
Associates In Applied Science - Management Leadership Development
Trident Technical College
High School Diploma -
Berkeley High School
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