JADE GREGG
Bend,Oregon
Summary
Bartender with over 2 years of experience in customer service roles, adept at enhancing customer experiences in fast-paced environments. Skilled in multitasking, with a strong ability to handle high-volume service periods, maintain meticulous records, and manage inventory effectively. Committed to leveraging organizational and data entry skills to continue delivering exceptional service and achieving operational excellence.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Awbrey Glen Golf Club
Bend, OR
03.2026 - Current
- Delivered exceptional customer service while maintaining high standards of food and beverage presentation.
- Managed multiple tables effectively, ensuring timely order delivery and guest satisfaction.
- Trained new staff on operational procedures and customer interaction techniques.
- Collaborated with kitchen staff to streamline order processes and enhance service efficiency.
Self-employed, JadebeautybarLLC
Salem, OR
07.2022 - Current
- Delivered services to customer locations within specific timeframes.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained energy and enthusiasm in fast-paced environment.
- Improved operations through consistent hard work and dedication.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Monitored company inventory to keep stock levels and databases updated.
Server Bartender
Food and beverage server, Sunriver Resort
Sunriver, Oregon
05.2022 - 08.2025
- Streamlined service delivery, enhancing customer satisfaction and repeat visits.
- Enhanced guest experience, achieving higher repeat customer rates.
- Attentively managed guest requests, ensuring accurate and timely service.
- Eagerly engaged with guests to foster a welcoming and enjoyable dining atmosphere.
- Promoted menu items and specials, increasing sales and enhancing guest experiences.
- Support team members to ensure smooth operations and superior guest service.
Beverage Cart Attendant, Sunriver Resort
Bend, OR
05.2023 - 12.2023
- Stocked beverage cart fully to engage in rounds on golf course.
- Tabulated sales to reconcile with cash, checks and credit card transactions to close out cart daily.
- Implemented safe working policies and food handling while maintaining impeccable service.
- Prepared and served cold, hot and [Type] beverages to guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Resolved guest complaints to maintain complete customer satisfaction.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Greeted guests with friendliness and professionalism.
Receptionist, MA, Cascade Foot Clinic
Bend, Oregon
02.2019 - 04.2020
- Established preventive health practices in alignment with developmental markers and family health history.
- Advised patients, parents or guardians and community members concerning activity, hygiene and disease prevention.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Troubleshot copy machines and printers and scheduled service as needed.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
Spa Receptionist, Pronghorn Resort
Bend, Oregon
03.2017 - 02.2019
- Escorted clients to spa areas, treatment rooms and offices.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Achieved specified sales targets by promoting special treatments, additional services and products.
- Communicated with spa team members if clients canceled or changed appointment times.
- Confirmed appointments, communicated with clients and updated client records.
Car Wash Attendant, Red Carpet
Bend, OR
01.2016 - 11.2018
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Operated cash register and processed cash, credit card and check payments.
- Cleaned wheels, tires, hub caps and wheel covers to protect wheels and wheel components from deterioration.
Education
High School Diploma -
Mountain View High School
Bend, ORSome College (No Degree) - undefined
Cocc
Bend, ORBeauty Certificate - Skin Care
Tangled Ends
Salem, OR11-2021
Skills
- Customer Service
- Organization
- Time management
- Multitasking
- Compassion
- Attention to Detail
- Dependable
- Responsible
- Teamwork
- Collaboration
- Flexible
- Adaptable
- Data Entry
- Computer Skills
- People Skills
- Organizational Skills
- Performed high-volume administrative support, including data entry, records management, and document processing in a fast-paced environment
- Entered, reviewed, and maintained data in multiple computer systems and databases with a high level of accuracy and attention to detail
- Provided professional customer service to diverse populations by responding to inquiries, explaining procedures, and resolving concerns in person, by phone, and via email
- Interpreted and followed policies, procedures, and guidelines to ensure compliance with state and agency standards
- Prioritized competing tasks and adapted quickly to changing deadlines, workloads, and organizational needs
- Utilized Microsoft Office Suite (Word, Excel, Outlook) to create documents, manage communications, and track information
- Maintained confidentiality while handling sensitive personal and organizational information
- Built collaborative relationships with internal staff, management, and external partners to support efficient office operations
Certification
- Lash Extension Certification
- Davinci Teeth Whitening Certification
- Dermaplaning Certification
- Aesthetician License
Timeline
Server/ Bartender
Awbrey Glen Golf Club
03.2026 - Current
Beverage Cart Attendant, Sunriver Resort
05.2023 - 12.2023
Self-employed, JadebeautybarLLC
07.2022 - Current
Server Bartender
Food and beverage server, Sunriver Resort
05.2022 - 08.2025
Receptionist, MA, Cascade Foot Clinic
02.2019 - 04.2020
Spa Receptionist, Pronghorn Resort
03.2017 - 02.2019
Car Wash Attendant, Red Carpet
01.2016 - 11.2018
Some College (No Degree) - undefined
Cocc
Beauty Certificate - Skin Care
Tangled Ends
High School Diploma -
Mountain View High School