Tatiana Talberg
Lansing,MI
Summary
Dynamic laundromat attendant with a proven track record at Point Laundry, excelling in laundry equipment operation and customer service. Enhanced customer retention through personalized support and efficient issue resolution. Skilled in machine maintenance and committed to maintaining cleanliness, ensuring a welcoming environment for all clients.
Overview
2027
2027
years of professional experience
Work History
Laundromat Attendant
Point Laundry
- Managed operation of laundry equipment, ensuring optimal functionality and adherence to maintenance protocols.
- Facilitated customer service inquiries and guided clients through laundry processes.
- Oversaw facility cleanliness to ensure a welcoming atmosphere.
- Streamlined sorting and processing of customer garments to enhance turnaround efficiency.
- Enhanced customer retention by fostering a welcoming environment and resolving customer issues with professionalism.
- Delivered exceptional customer service while overseeing sorting of laundry drop-off orders and addressing incoming service inquiries.
- Facilitated customer support for machine operation and troubleshooting, ensuring prompt issue resolution.
- Adjusted strategies to meet evolving customer needs during peak periods while prioritizing tasks for optimal service delivery.
- Maintained a clean and organized environment for customers through diligent execution of routine maintenance tasks including sweeping, mopping, and machine sanitation.
- Strengthened customer loyalty by delivering personalized attention and insightful service usage tips.
- Instructed customers on optimal garment washing techniques to enhance laundry outcomes.
- Optimized machine utilization by proactively alerting management to maintenance issues and required repairs.
- Executed cash transaction processes with precision, ensuring accurate record-keeping of daily sales and expenses.
- Managed operation of laundry equipment and efficiently loaded machines while adhering to capacity restrictions.
- Operated POS system to process customer payments and generate transaction invoices.
- Executed machine operations in strict adherence to instructions and safety regulations.
- Monitored customer laundry items through systematic sorting, identification, and storage processes.
- Enhanced customer service delivery by efficiently addressing inquiries and resolving complaints.
Caregiver
Cypress Home Care Inc
Lansing, Michigan
03.2026 - 09.2026
- Assisted clients with daily living activities, preserving comfort, dignity, and personal independence.
- Monitored client conditions and reported changes promptly to support care plan adjustments.
- Prepared meals and followed dietary instructions to meet individual health needs.
- Supported medication reminders, ensuring timely adherence to prescribed routines.
Education
High School Diploma -
Potterville High School
Potterville, MISkills
- Security and surveillance
- Cleanliness and hygiene
- Laundry equipment operation
- Machine maintenance
Timeline
Caregiver
Cypress Home Care Inc
03.2026 - 09.2026
Laundromat Attendant
Point Laundry
High School Diploma -
Potterville High School