Tatiana Thompson
Montgomery
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Optical Lab Specialist
Eyemart Express
07.2024 - Current
- Read optical prescriptions and work orders
- Cut, grind, edge, and polish lenses the appropriate equipment
- Mount lenses into frames accurately
- Inspect completed lenses for flaws and accuracy
- Maintain and clean lab tools and machines to ensure proper function
- Operate lab equipment such as edgers, lensometers, blockers, and tracer
- Verify lens prescription using a lensometer or similar devices
- Coordinate with optometrists, opticians, or customer service staff
- Communicate any prescription issues or frame/lens concerns
Office Assistant
Troy University
09.2023 - 01.2025
- Assist the Troy University basketball coach
- Keep documents organized
- Convert documents to correct format
- Make phone calls to schools, restaurants, hotels, etc.
- Schedule recordings for games and practices
Customer Service Representative
Foundever
03.2024 - 05.2024
- Assist customers with financial needs
- Work efficiently and effectively to solve customers problems
- Answer phone calls relating to customers concerns
- Explain billing information to customer
- Handle financial issues carefully for the customer
Front Desk Receptionist
Planet Fitness
07.2023 - 10.2023
- Greet members upon entry
- Explain both memberships to prospective customers
- Explain billing information when customers sign up
- Answer phone calls regarding any topic
- Kept a clean gym every day
- Make sure member are using equipment correctly
- Take cash and card payments
Team Member
Chick-fil-A Restaurants
03.2022 - 01.2023
- Greet guest upon entry into restaurant
- Take customers orders at front counter and drive thru
- Recommend menu items to customers
- Take cash and card payments
- Kept a clean and organized dining room
Education
No Degree - Broadcast Journalism
Troy University
Troy, AL05-2026
Skills
- Word processing
- Customer service
- Microsoft Powerpoint
- Communication skills
- Teamwork
- Problem-solving
- Hospitality
- Front desk
- Microsoft Outlook
- Marketing
- Microsoft Word
- Organizational skills
- Computer literacy
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Effective communication
- Adaptability and flexibility
- Detail-oriented
- Self motivation
- Goal setting
- Professionalism
- Adaptability
- Written communication
- Quality assurance
Timeline
Optical Lab Specialist
Eyemart Express
07.2024 - Current
Customer Service Representative
Foundever
03.2024 - 05.2024
Office Assistant
Troy University
09.2023 - 01.2025
Front Desk Receptionist
Planet Fitness
07.2023 - 10.2023
Team Member
Chick-fil-A Restaurants
03.2022 - 01.2023
No Degree - Broadcast Journalism
Troy University
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