Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tatiana Truvillion

Summary

A dedicated employee who is known for punctuality, devotion to customer satisfaction, composure in stressful situations, and is pursuing employment options where good customer service, safety skills, and a positive attitude will make a difference.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Love N Memories LLC
11.2022 - Current
  • Maintained a clean and well-organized environment for client happiness and safety
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care
  • Responded to client requests in a timely and compassionate manner
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels

Guest Service Representative

Fairfield Inn & Suites By Marriott
02.2020 - 10.2022
  • Collaborated with staff to meet incoming guests' needs, smooth check-in processes, and maximize satisfaction
  • Reserved guest rooms over the phone, in person, and via computer for travelers and provided confirmations
  • Welcomed guests on arrival, displaying a professional and friendly approach
  • Resolved guest complaints and discrepancies promptly and courteously

Cashier/Cook

Chic-Fil-A
04.2018 - 12.2019
  • Maintained excellent customer service and a positive attitude toward customers, clients, and co-workers
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Accepted cash and credit card payments, issued receipts, and provided change
  • Followed the kitchen policies, procedures, and service standards

Education

High School Diploma -

Salmen High School
Slidell, LA
05.2019

Skills

  • First-Aid/CPR
  • Customer Service
  • Critical Thinking
  • Conflict Management
  • Patient Safety Management
  • Teamwork

Certification

  • CPR
  • AED
  • First-Aid
  • CNA - Certified Nurse Assistant

Timeline

Certified Nursing Assistant

Love N Memories LLC
11.2022 - Current

Guest Service Representative

Fairfield Inn & Suites By Marriott
02.2020 - 10.2022

Cashier/Cook

Chic-Fil-A
04.2018 - 12.2019

High School Diploma -

Salmen High School
Tatiana Truvillion