A dedicated employee who is known for punctuality, devotion to customer satisfaction, composure in stressful situations, and is pursuing employment options where good customer service, safety skills, and a positive attitude will make a difference.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Love N Memories LLC
11.2022 - Current
Maintained a clean and well-organized environment for client happiness and safety
Developed strong and trusting rapport with patients to facilitate smooth, quality care
Responded to client requests in a timely and compassionate manner
Checked patient vitals such as temperature, blood pressure, and blood sugar levels
Guest Service Representative
Fairfield Inn & Suites By Marriott
02.2020 - 10.2022
Collaborated with staff to meet incoming guests' needs, smooth check-in processes, and maximize satisfaction
Reserved guest rooms over the phone, in person, and via computer for travelers and provided confirmations
Welcomed guests on arrival, displaying a professional and friendly approach
Resolved guest complaints and discrepancies promptly and courteously
Cashier/Cook
Chic-Fil-A
04.2018 - 12.2019
Maintained excellent customer service and a positive attitude toward customers, clients, and co-workers
Delivered a high level of customer service to patrons using active listening and engagement skills
Accepted cash and credit card payments, issued receipts, and provided change
Followed the kitchen policies, procedures, and service standards
Education
High School Diploma -
Salmen High School
Slidell, LA
05.2019
Skills
First-Aid/CPR
Customer Service
Critical Thinking
Conflict Management
Patient Safety Management
Teamwork
Certification
CPR
AED
First-Aid
CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Love N Memories LLC
11.2022 - Current
Guest Service Representative
Fairfield Inn & Suites By Marriott
02.2020 - 10.2022
Cashier/Cook
Chic-Fil-A
04.2018 - 12.2019
High School Diploma -
Salmen High School
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