Tatiana Tyler
Raleigh,NC
Summary
Reliable and detail-oriented professional with over 6 years of experience working in high-pressure environments. Skilled in managing communications and coordinating resources, for law enforcement, public safety, and in clinical settings. Experienced in prioritizing and organizing tasks to provide clear and effective communication in both emergency and non-emergency situations. Strong problem-solving abilities, with a background in customer service and time management. Certified in Emergency Medical Dispatch, Public Safety Telecommunication, medication administration, and trained in CPR.
Overview
5
5
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
Medication Aide
Camellia at Deerwood
Jacksonville, FL
06.2025 - Current
- Administered medications to residents following prescribed schedules and guidelines.
- Monitored residents for side effects and reported changes to nursing staff.
- Assisted with daily living activities, promoting comfort and safety for residents.
- Monitored patient vital signs such as temperature, pulse rate and blood pressure.
Eligibility Specialist 1
Department Of Children And Families
Jacksonville, FL
03.2025 - Current
- Interviewing applicants to obtain and verify information needed to determine eligibility for Food Assistance, Medicaid, and Cash Assistance.
- Learning numerous state and federal program regulations, through intensive training prior to full case assignment and then ongoing training thereafter. This work is driven by ongoing reliance on regulations.
- Instructing clients in completion of various forms, and reviewing the applications and forms submitted for completeness and accuracy.
- Determining program eligibility in accordance with current regulations using a computer-based eligibility system.
- Researching information provided by an applicant until satisfactory explanations regarding eligibility status is confirmed.
Emergency Response Dispatcher GS-7
Navy Regional Dispatcher
Jacksonville, FL
05.2024 - 01.2025
- Maintained clear and efficient radio communication with responding emergency personnel, ensuring quick response times and optimal resource allocation.
- Coordinated requests for mutual aid between military and civilian agencies, following established protocols to ensure seamless emergency operations.
- Answered and triaged incoming emergency and non-emergency calls, prioritizing based on severity and urgency to support first responders effectively.
- Completed RDC Training Program (classroom and OJT), gaining proficiency in emergency dispatch protocols and procedures. Collaborate with others on transaction approvals, random monthly counts, cash handling, and daily vault balancing.
Telecommunications Operator
Wake County Sheriff’s Office
Raleigh, NC
10.2020 - 01.2023
- Operated multiple law enforcement systems (NCIC, Ewarrants, CJleads) to process high volumes of confidential data, including criminal histories, missing persons, stolen property, and vehicle checks.
- Coordinated real-time communication with law enforcement officers and emergency responders via radio, ensuring quick and accurate responses to incidents.
- Monitored multiple radio channels, logging all activities and ensuring timely updates to first responders and other stakeholders.
- Provided vital support to officers by relaying critical information and updates, enabling timely responses to dynamic and often high-pressure situations.
Substitute Teacher
Wake County Public School
Raleigh, NC
05.2021 - 07.2017
- Followed teacher lesson plans and implemented curriculum for grades PreK-12, ensuring continuity in the learning process.
- Provided feedback to teachers regarding classroom activities, student behavior, and any concerns during the assignment period.
- Followed school policies and procedures, ensuring safety, discipline, and adherence to the school's code of conduct.
- Adapted to different classroom dynamics and effectively communicated with both students and staff to ensure smooth transitions and support for diverse learning needs.
Education
Wake Technical Community College
Raleigh, NC 08.2025 - 08.2025
Knightdale High School
Knightdale, NCCertification
- Emergency Medical Dispatch Apco
- Adult/Child CPR Red Cross
- Public Safety Telecommunicator
- Microsoft Office
Timeline
Wake Technical Community College
08.2025 - 08.2025
Medication Aide
Camellia at Deerwood
06.2025 - Current
Eligibility Specialist 1
Department Of Children And Families
03.2025 - Current
Emergency Response Dispatcher GS-7
Navy Regional Dispatcher
05.2024 - 01.2025
Substitute Teacher
Wake County Public School
05.2021 - 07.2017
Telecommunications Operator
Wake County Sheriff’s Office
10.2020 - 01.2023
Knightdale High School