Tatiana Verdel
Family Members
DELAND
1
Certification
13
years of professional experience
Detail-oriented individual with expertise in critical thinking and effective communication. Demonstrated ability to manage multiple responsibilities while ensuring customer satisfaction and operational excellence. Ready to contribute to team success and enhance customer experiences. Reliable team player with a strong background in customer service and cash handling.
Work History
Cashier/Cook
2 Years 11 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed customer transactions efficiently using POS system.
- Assisted in training new cashiers on register operations and customer interaction protocols.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Managed cash drawer, ensuring accurate handling of funds and daily reconciliation.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Resolved customer inquiries efficiently through phone, email, and chat support channels.
- Was offered manager job
- Implemented upselling techniques, contributing to improved sales performance during shifts.
Babysitter
12 Years 9 Months- Developed creative educational games to enhance learning and development.
- Established consistent routines to promote stability and security for children.
- Supervised children's daily activities, ensuring safety and engagement.
- Coordinated schedules for multiple children, managing time effectively.
- Organized age-appropriate learning activities that promoted cognitive and emotional growth.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
Education
High School Diploma
- Completed AP course in psychology
- 3.5 GPA
- Extracurricular Activities: Soccer
- Newspaper Member
- JROTC Member
No Degree - Psychology
Skills
Cash handling
Customer service
Client support
Time management skills
Team collaboration
Reliability and punctuality
Adherence to instructions
Problem-solving
Critical thinking
Patience and empathy
Work ethic and integrity
Certification
- Licensed Adult Child Infant CPR+First Aid+AED - 06/03/2025 to 06/03/2027
Timeline
Cashier/Cook
Zaxbys
09.2023 - CurrentRead More
Babysitter
Family Members
11.2013 - CurrentRead More
Daytona State College
No Degree from Psychology
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Deland Highschool
High School Diploma
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