Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Tatiana Walk

Colorado Springs,CO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Human Resources AssistantOperations ManagerCustomer Success ManagerHealthcare Administrator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Colorado Springs, CO
Open to relocation: Yes

Important To Me

Career advancementWork-life balancePersonal development programs

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions along with building relationships. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

12
12
years of professional experience

Work History

Front Desk Receptionist / Chiropractic Assistant

Springs Chiropractic
Colorado Springs, CO
10.2023 - 01.2024
  • Sorted and delivered mail and packages upon arrival to correct staff members and departments.
  • Helped office staff prepare reports and presentations for internal or client-related use.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Optometry Assistant

Optom-Eyes
Colorado Springs, CO
05.2023 - 08.2023
  • Took medical histories and reported current concerns from patients prior to physical exam by optometrist.
  • Administered visual acuity tests, glaucoma screening and Keratometry and communicated findings to doctor.
  • Scheduled appointments, handled referrals and ordered supplies for optometric practice.
  • Performed developmentally appropriate patient care for optometry patients aged Newborn to Eldery.
  • Assisted optometrist with diagnostic tests such as refraction, contact keratometry and slit lamp examinations.

Sales Associate

Apple
Colorado Springs, CO
08.2022 - 03.2023
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed returns, exchanges and refunds in accordance with store policy.

Dental Assistant

Comfort Dental
Colorado Springs, CO
05.2022 - 08.2022
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
  • Made preliminary impressions for study casts and occlusal registrations for mounting study casts.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Monitored patient comfort and safety during dental procedures.
  • Designed dental report card to explain patient dental health status and treatment plans.

Barista

Starbucks
Colorado Springs, CO
09.2021 - 12.2021
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Optometric Technician

Walmart
Colorado Springs, CO
08.2021 - 12.2021
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.

House Manager

Ability First
Albuquerque, NM
04.2020 - 04.2021
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Dental Assisting Student

New Mexico Institute of Dental Assisting
Albuquerque, NM
09.2020 - 12.2020
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared patient x-rays and images for dentist review.
  • Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
  • Used Dentrix to document and maintain patient information and health background.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Caregiver/Personal Assistant

Onyx Supportive Living
Albuquerque, NM
06.2019 - 01.2020
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Front Desk Receptionist

Los Puentes Charter School
Albuquerque, NM
08.2011 - 05.2013
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized, maintained and updated information in computer databases.

Education

Emergency Medical Service - EMT

Pikes Peak Community College
Colorado Springs, CO

Vocational - Dental Assisting

New Mexico Institute of Dental Assisting
Albuquerque, NM
12-2020

High School Diploma -

Los Puentes Charter High School
Albuquerque, NM
05-2012

Skills

  • Customer service skills
  • Complaint resolution
  • Creative problem solving
  • Team Management
  • Punctuality
  • Dependability

Timeline

Front Desk Receptionist / Chiropractic Assistant

Springs Chiropractic
10.2023 - 01.2024

Optometry Assistant

Optom-Eyes
05.2023 - 08.2023

Sales Associate

Apple
08.2022 - 03.2023

Dental Assistant

Comfort Dental
05.2022 - 08.2022

Barista

Starbucks
09.2021 - 12.2021

Optometric Technician

Walmart
08.2021 - 12.2021

Dental Assisting Student

New Mexico Institute of Dental Assisting
09.2020 - 12.2020

House Manager

Ability First
04.2020 - 04.2021

Caregiver/Personal Assistant

Onyx Supportive Living
06.2019 - 01.2020

Front Desk Receptionist

Los Puentes Charter School
08.2011 - 05.2013

High School Diploma -

Los Puentes Charter High School

Vocational - Dental Assisting

New Mexico Institute of Dental Assisting

Emergency Medical Service - EMT

Pikes Peak Community College