Tatiana Ward
Chambersburg,PA
Summary
Professional with strong background in oral surgery support, demonstrating reliability and adaptability. Known for effective team collaboration and consistent delivery of results in fast-paced environments. Skilled in patient care, surgical assistance, and sterilization procedures. Valued for excellent communication, organizational skills, and patient-centered approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Oral Surgery Assistant
Hecht OMFS
07.2023 - Current
- Operating X-ray and 3D scanning equipment and developing radiographs for diagnostic purposes.
- Preparing and sterilizing surgical instruments, materials, and equipment in accordance with infection control and biohazard protocols.
- Assisting the surgeon with all chairside procedures including operatory setup, anesthesia administration, and cleanup.
- Preparing patients for surgery.
- Providing patients with information on oral health care, treatment plans, and postoperative outcomes.
- Ensuring that instruments and equipment are effectively maintained.
- Providing excellent patient care at all times.
Oral Surgery Assistant
AOFS
08.2022 - 06.2023
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Providing excellent patient care at all times.
Front Office Administrator
AOFS
08.2020 - 08.2022
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Kept reception area clean and neat to give visitors positive first impression.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Correctly adding patient insurance into electronic patient charts.
- Reviewing patient accounts.
Au Pair
Cultural Care Usa Inc.
01.2017 - 01.2019
- Met with parents about daily activities, positive developments and issues. Implemented early childhood training techniques.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Administrative
Chamber of Commerce of Bucaramanga
09.2014 - 12.2016
- Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Education
University of The District of Columbia
Washington, DCBachelor of Advertising And Marketing - Advertising And Marketing
Universidad De Santander Udes
Bucaramanga, Santander08.2017
Skills
- Bilingual Spanish-English
- Excellent interpersonal skills
- Administrative support
- Microsoft Word expertise
- Customer and client relations
- Scheduling
- IV sedation monitoring
- Room set up and preparation
- Patient preparation and assistance
- Biopsy procedures
- Surgical assisting
- Documentation and control
Certification
- BLS Training -
- Certified RHS certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Oral Surgery Assistant
Hecht OMFS
07.2023 - Current
Oral Surgery Assistant
AOFS
08.2022 - 06.2023
Front Office Administrator
AOFS
08.2020 - 08.2022
Au Pair
Cultural Care Usa Inc.
01.2017 - 01.2019
Administrative
Chamber of Commerce of Bucaramanga
09.2014 - 12.2016
Bachelor of Advertising And Marketing - Advertising And Marketing
Universidad De Santander Udes
University of The District of Columbia
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