Tatiana West
Salt Lake City,UT
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly motivated Sales Associate with extensive customer service and sales experience.
Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
Work History
Cleaner/Sales Associate
Clean Green Carpet Cleaning
01.2018 - Current
- Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
- Upsold upholstery cleaning and [Product or Service] to customers to boost revenue.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
- Provided exceptional service for each customer to achieve complete satisfaction.
- Inspected cleaning sites to provide cost estimates to customers.
- Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
- Supplied sales and marketing support to sales force of [Number] sales reps.
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Calculated sales commission for sales team of [Number] representatives.
Banker
Wells Fargo
05.2017 - 12.2017
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Education
GED -
Granite Connection High School
Salt Lake City, UT06.2021
Skills
- Cleaning and sanitizing
- Customer Service
- Housekeeping
- Professional Appearance
- Reliability and punctuality
- Productivity and Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Sales Training
- Adaptability to Change
- Upselling strategies
- Sales strategy development
Timeline
Cleaner/Sales Associate
Clean Green Carpet Cleaning
01.2018 - Current
Banker
Wells Fargo
05.2017 - 12.2017
GED -
Granite Connection High School
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