Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tatiand Che

Nursing assistant
Canal Winchester,Ohio

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Daniel chung
08.2023 - Current
  • Order Processing, Administrative Support, Credit card payment processing, Critical Thinking, Conflict Mediation, Positive and professional, Active Listening, Appointment Scheduling, Call Management, Food Preparation, Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
  • Educated customers on special pricing opportunities and company offerings.

Caregiver

Private Care
07.2020 - Current
  • Accurately input information into electronic systems
  • Asked probing questions to determine service needs and Demonstrated excellent communication skills in resolving product and consumer complaints
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges
  • Supported bathing, dressing and personal care needs
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries
  • Drove clients to shop for groceries, attend doctor appointments and run errands
  • Assisted with meal planning to meet nutritional plans
  • Helped clients get in and out of beds and wheelchairs
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Education

High School Diploma - Arts And Science

Saint Paul’s College
Cameroon
09.2016

Skills

  • Product Knowledge
  • Inbound and Outbound Calling
  • Scheduling
  • Client Relations
  • Creative Problem Solving
  • Data Entry
  • Documentation
  • Customer consulting
  • Schedule mastery
  • Conflict Resolution
  • Document Control
  • Team Development
  • Coordination
  • High-energy attitude
  • Reading Comprehension

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Customer Service Representative

Daniel chung
08.2023 - Current

Caregiver

Private Care
07.2020 - Current

High School Diploma - Arts And Science

Saint Paul’s College

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Tatiand CheNursing assistant