Tatiani Neves De Oliveira Santos

Customer service specializing in coloring and highlights, cutting, makeup, hairstyle hair extension

Opered

• Operated cash registers to receive payments from patrons.
• Tracked inventory of supplies used for styling services.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Participated in team discussions regarding marketing strategies for the salon.
• Applied water or setting, straightening or waving solutions to hair.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Recommended products to clients based on their individual needs.
• Pursued continuing education and training to stay up to date with new trends and techniques.
• Sanitized workstations and salon equipment to reduce risk of infection.
• Upsold additional services when appropriate to increase sales volume.
• Mentored new staff to enhance personal growth and increase productivity.
• Offered clients catalog showcasing hairstyle, cut and color options to meet individual preferences.
• Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Shampooed, conditioned and dried hair and scalp or hairpieces.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Worked collaboratively with colleagues to achieve common goals.
• Assisted other stylists with busy periods in the salon.
• Massaged and treated scalp using hands, fingers or vibrating equipment.

• Tailoring activities based on the individual needs of each child under care.
• Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
• Balanced schedules to promote optimal rest, play and educational periods.
• Enforced rules to teach good manners and maintain safe environment.
• Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
• Organized creative activities to develop children's physical, emotional and social growth.
• Completing light housekeeping tasks such as tidying up toys and books.
• Assisting with meals, snacks, and bedtime routines for the children.
• Traveled with family to help with vacation activities and childcare.
• Ensured physical and social well-being of each child.
• Engaging in age-appropriate activities like reading stories or playing games.
• Instructing children in basic hygiene practices such as brushing teeth or washing hands.
• Administering medication when needed according to parent instructions.
• Communicated with parents about daily activities and any concerning behaviors.
• Assigned age-appropriate chores to encourage self-confidence and responsibility.
• Encouraging healthy physical activity by taking walks together or playing games outside.
• Maintaining a positive attitude while being patient and understanding with the children.
• Responsibly watched children while parents were out.
• Took children to and from school and extra-curricular activities.
• Taught reading, arts and crafts and lap play to encourage intellectual development.

My company in Brasil

• Managed inventory and supplies to ensure materials were available when needed.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Assisted with customer requests and answered questions to improve satisfaction.
• Operated equipment and machinery according to safety guidelines.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Completed routine maintenance and repair.
• Updated and maintained databases with current information.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked with cross-functional teams to achieve goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Operated a variety of machinery and tools safely and efficiently.
• Maintained updated knowledge through continuing education and advanced training.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Identified needs of customers promptly and efficiently.
• Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
• Achieved cost-savings by developing functional solutions to problems.
• Responded to customer inquiries by phone, email, and in person.
• Combed, brushed and sprayed hair or wigs to set style.
• Performed chemical treatments such as perms and relaxers.
• Set up workstation and treatment room with products, equipment, and supplies to facilitate services .
• Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
• Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
• Colored, cut and installed extensions according to style photos and client specifications.
• Maintained cleanliness of work station by sanitizing tools and equipment between uses.
• Greeted customers, answered phones and booked appointments.
• Collaborated with other beauty professionals on projects related to hairstyling.
• Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
• Managed cash register transactions during checkout process.
• Designed and recommended home hair care regimens and treatments to meet individual customer needs.
• Advised clients on how to maintain their haircuts between visits.
• Followed updated techniques to color and treat hair and produce consistent results.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Organized scheduling of appointments throughout the day.
• Developed new styles and techniques.
• Styled and designed traditional and contemporary hairstyles for men and women daily.
• Bleached, dyed or tinted hair using applicator or brush.
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
• Worked collaboratively with colleagues to achieve common goals.
• Applied water or setting, straightening or waving solutions to hair.
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
• Participated in team discussions regarding marketing strategies for the salon.
• Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
• Operated cash registers to receive payments from patrons.
• Tracked inventory of supplies used for styling services.