Tatianna Cruz
New Port Richey,FL
Summary
Professional Administrative Specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Atlas Injury Center
07.2024 - Current
- As a receptionist & the first face that is seen when entering the office, my duties include, but are not limited to
- Answering calls
- Scheduling appointments
- Filing New Patient Paperwork
- ChiroTouch
- Filing EMC paperwork
- Checking Vitals
- Requesting Medical records
- Sending out Medical Records
- Correspondence to Subpoenas
- Writing out referrals
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Moving Patients from one room to another
- Responding to Subpoenas in a timely manner
- Completed all tasks in compliance with company policies and procedures.
Caregiver
Elevated Estates
09.2022 - 07.2024
- Assisting with Memory Care
- Cleaning/Bathing/Changing Residents
- Light maintenance
- Feeding & regular checks on residents
- Overnight & Daytime
- Maintaining resident Hygiene
Resident Aid
OAKVIEW TERRACE
08.2020 - 02.2021
- Aiding in caring for residents with disabilities
- Cleaning/changing
- Assisting with daily needs
- General cleaning
Resident Aid
Forest Glen
06.2020 - 09.2020
- Aiding in caring for residents with disabilities
- Cleaning/changing/feeding/bathing residents
- Assisting with daily needs
- General cleaning
Case Manager
Disparti Law Group
08.2017 - 04.2019
- Handling a variety of disability clients, all ages many of which are sick or battling mental illnesses
- My job is to be sensitive to their situations, understanding & a friendly voice/face
- Scheduling their applications to begin their cases, walking them through the disability process & being available when they are in emotional distress
- A good portion of my day is spent handling calls, scheduling clients, gathering resources, researching & filing claims
- Managing a multitude of clients cases, and handling/managing their claims with Social Security
- Appealing decisions, and requesting medical
- I assist clients with resources & help them understand the disability process
Office Manager
Earthworks Environmental
01.2015 - 01.2016
- Managing Office, Phone Calls, Clientele, Handling Cash, Filing, Schedule Coordination
DJ
Musica Union
01.2011 - 01.2012
- At parties/events
- Hosting parties
- Photo editing/videos
- Handling phones
- Photographing events (weddings)
Assistant Manager
Juiced Cor'fe
01.2010 - 01.2011
- Handling cash
- Stocking and inventory
- Cooking and serving
- Washing dishes and general cleaning
Childcare Provider
Nanas Daycare
01.2010 - 12.2010
- Cooking and cleaning
- Tutoring/teaching
- Maintaining a regular nap schedule
- Changing and bathing children
- Working on manners and speech including Spanish and English
- Promoting a playful environment
- Maintaining a clean and safe environment
Education
High school or equivalent -
Pasco Hernando State College
New Port Richey, FL01.2014
Marchman Technical Education Center
New Port Richey, FL10.2013
Skills
- MS Word
- Excel
- Power Point
- Internet Research
- Photo/Video editing
- Management
- Handling Cash
- Proficient in Microsoft
- Bilingual
Certification
- Florida Ready to Work
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front Desk Receptionist
Atlas Injury Center
07.2024 - Current
Caregiver
Elevated Estates
09.2022 - 07.2024
Resident Aid
OAKVIEW TERRACE
08.2020 - 02.2021
Resident Aid
Forest Glen
06.2020 - 09.2020
Case Manager
Disparti Law Group
08.2017 - 04.2019
Office Manager
Earthworks Environmental
01.2015 - 01.2016
DJ
Musica Union
01.2011 - 01.2012
Assistant Manager
Juiced Cor'fe
01.2010 - 01.2011
Childcare Provider
Nanas Daycare
01.2010 - 12.2010
Marchman Technical Education Center
High school or equivalent -
Pasco Hernando State College
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