Tatianna Ellis
Brooklyn,NY
Summary
Motivated Caseworker with high-level integrity and strong desire to help resolve challenges. Compassionate and team-oriented individual offering extensive knowledge of services, treatment options and issue resolution methods for [Type] cases. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Overview
7
7
years of professional experience
Work History
Caseworker
TemPositions
2023.02 - 2024.06
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
Retail Sales Consultant
Optimum/Cablevision
2020.05 - 2023.01
- Recommended products, scheduled installations, identified sales opportunities, maintained inventory, and filed contracts.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
Security
SecuritasSkechers
2019.01 - 2020.05
- Observe, survey, report on activities, patrol store, and greet guests.
- Assessed potential security risks at public events by coordinating with event organizers and implementing appropriate security measures.
Team leader
McDonald's
2018.03 - 2019.01
- Provide guidance for new hires, handle transactions, organize team meetings, and respond to customer needs.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Summer Camp Assistant
2017.06 - 2017.08
- Assist group leaders and supervise campers.
Caseworker
DHS Group
2023.08 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
Education
Bachelor of Science - Science
Kingsborough Community College
Brooklyn05.2023
The Urban Assembly School For Collaborative Health Care
12.2019
The Uft Charter School
Brooklyn, NY06.2018
Skills
- Excellent customer service skills
- Great problem solver
- Knowledgeable about technology
- Preventative maintenance
- Strong communication skills and organization skills
- Flexible hours
- General math skills
- Detail oriented
- Ability to function in a fast-paced and changing environment
- Administration
- Proficient with Microsoft Word, Excel, Google Docs, PowerPoint and Outlook
- Filing, typing, copying, binding, scanning & faxing
- Proficient with PC
Languages
English
Native or Bilingual
Spanish
Professional Working
Pattua
Native or Bilingual
Creole
Professional Working
Accomplishments
- 8 hour and 16 hour security certificate
- NYS security license
- Driver license
- High school diploma
Timeline
Caseworker
DHS Group
2023.08 - Current
Caseworker
TemPositions
2023.02 - 2024.06
Retail Sales Consultant
Optimum/Cablevision
2020.05 - 2023.01
Security
SecuritasSkechers
2019.01 - 2020.05
Team leader
McDonald's
2018.03 - 2019.01
Summer Camp Assistant
2017.06 - 2017.08
Bachelor of Science - Science
Kingsborough Community College
The Urban Assembly School For Collaborative Health Care
The Uft Charter School
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