Tatianna Hill
Summary
Customer focused professional with over four years of experience in retail and warehouse environments. Skilled in building positive relationships with individuals of all ages and backgrounds, providing attentive support, resolving concerns, and creating welcoming experiences. Recognized for strong communication, organization, attention to detail, and the ability to remain patient and professional in fast paced settings. Experienced in training team members, collaborating with diverse groups, and delivering high quality service with empathy and respect.
Overview
4
4
years of professional experience
Work History
Package Handler, Learning Ambassador
Amazon
New York
05.2022 - 05.2026
- Trained and supported new associates on safety procedures and daily workflows, facilitating effective onboarding.
- Received, sorted, and prepared inventory for delivery with handheld scanning technology, ensuring accuracy in inventory management.
- Handled and moved packages weighing up to 50 pounds in fast-paced warehouse, contributing to timely order fulfillment.
Guest Advocate, Tech Consultant
Target
New York
08.2022 - 10.2024
- Delivered exceptional guest service by fostering relationships, resolving concerns, and ensuring a welcoming shopping atmosphere.
- Assisted guests with tailored product recommendations and technology inquiries, providing personalized solutions aligned with their needs.
- Developed strong knowledge of consumer electronics, mobile devices, and smart home products while supporting daily retail operations, inventory management, and sales goals in a fast-paced environment.
- Handled cash transactions efficiently, including counting change, balancing registers, and restocking currency drawers.
Education
Clara Barton High School of Health Professions
Brooklyn, NYSkills
Customer-centric professional with over four years of experience in retail and warehouse settings Expertise in fostering positive relationships, resolving issues, and enhancing customer experiences Strong background in training team members and collaborating with diverse groups to deliver high-quality service with empathy and respect
Customer-centric professional with over four years of experience in retail and warehouse settings Expertise in fostering positive relationships, resolving issues, and enhancing customer experiences Strong background in training team members and collaborating with diverse groups to deliver high-quality service with empathy and respect
Accomplishments
- Customer Service Training
- CPR Certification
- Selected as a Learning Ambassador responsible for training new associates.
Timeline
Guest Advocate, Tech Consultant
Target
08.2022 - 10.2024
Package Handler, Learning Ambassador
Amazon
05.2022 - 05.2026
Clara Barton High School of Health Professions