Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Hi, I’m

Tatianna Malone

Memphis,TN
Tatianna Malone

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.

Overview

7
years of professional experience

Work History

Memphis Shelby County Schools- Overton High School
Memphis, TN

Main Office Secretary
02.2023 - Current

Job overview

  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.

Shelby County School District

Substitute Teacher, K-12
02.2022 - 02.2024

Job overview

  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Provided instruction for students in core subject areas.
  • Helped students develop life-long learning skills and good study habits.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.

Arby's Restaurant

Assistant Manager
08.2021 - 02.2022

Job overview

  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Family Dollar

Assistant Store Manager
08.2020 - 08.2021

Job overview

  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

April's Care

Daycare Supervisor
08.2017 - 04.2019

Job overview

  • Developed and implemented lesson plans, activities and field trips.
  • Maintained facility compliance with applicable laws and standards.
  • Coordinated schedules and team assignments.
  • Evaluated employee performance and coached on areas in need of improvement.

Education

Ultimate Medical Academy - Clearwater
Clearwater, FL

Associate of Science from Administrative Assistance And Secretarial Science
01.2021

University Overview

Overton High School
Memphis, TN

High School Diploma
05.2017

University Overview

  • Honoree
  • 3.5 GPA

Skills

  • Substitute Teacher Coordination
  • Instructional Technology
  • Administrative Updates
  • Integration Strategies
  • Verbal and Written Communication
  • Records Coordination
  • Data Entry
  • Microsoft Office
  • Paperwork and Documentation
Availability
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morning
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evening
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Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteRemote

Important To Me

Personal development programs401k matchWork-life balanceHealthcare benefitsCareer advancement

Timeline

Main Office Secretary
Memphis Shelby County Schools- Overton High School
02.2023 - Current
Substitute Teacher, K-12
Shelby County School District
02.2022 - 02.2024
Assistant Manager
Arby's Restaurant
08.2021 - 02.2022
Assistant Store Manager
Family Dollar
08.2020 - 08.2021
Daycare Supervisor
April's Care
08.2017 - 04.2019
Ultimate Medical Academy - Clearwater
Associate of Science from Administrative Assistance And Secretarial Science
Overton High School
High School Diploma
Tatianna Malone