Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Hi, I’m
Tatianna Malone
Memphis,TN
Summary
Overview
7
years of professional experience
Work History
Memphis Shelby County Schools- Overton High School, Memphis, TN
Main Office Secretary
2023.02 - Current (1 year & 7 months)
Job overview
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
Shelby County School District
Substitute Teacher, K-12
2022.02 - 2024.02 (2 years)
Job overview
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas.
- Helped students develop life-long learning skills and good study habits.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Arby's Restaurant
Assistant Manager
2021.08 - 2022.02 (6 months)
Job overview
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Family Dollar
Assistant Store Manager
2020.08 - 2021.08 (1 year)
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
April's Care
Daycare Supervisor
2017.08 - 2019.04 (1 year & 8 months)
Job overview
- Developed and implemented lesson plans, activities and field trips.
- Maintained facility compliance with applicable laws and standards.
- Coordinated schedules and team assignments.
- Evaluated employee performance and coached on areas in need of improvement.
Education
Ultimate Medical Academy - Clearwater Clearwater, FL
Associate of Science from Administrative Assistance And Secretarial Science
01.2021
University Overview
Overton High School Memphis, TN
High School Diploma
05.2017
University Overview
- Honoree
- 3.5 GPA
Skills
- Substitute Teacher Coordination
- Instructional Technology
- Administrative Updates
- Integration Strategies
- Verbal and Written Communication
- Records Coordination
- Data Entry
- Microsoft Office
- Paperwork and Documentation
Availability
See my work availability
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Personal development programs401k matchWork-life balanceHealthcare benefitsCareer advancementTimeline
Main Office Secretary
Memphis Shelby County Schools- Overton High School
2023.02 - Current (1 year & 7 months)
Substitute Teacher, K-12
Shelby County School District
2022.02 - 2024.02 (2 years)
Assistant Manager
Arby's Restaurant
2021.08 - 2022.02 (6 months)
Assistant Store Manager
Family Dollar
2020.08 - 2021.08 (1 year)
Daycare Supervisor
April's Care
2017.08 - 2019.04 (1 year & 8 months)
Ultimate Medical Academy - Clearwater
Associate of Science from Administrative Assistance And Secretarial Science
Overton High School
High School Diploma
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