Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Tatianna Toussaint

Philadelphia,PA
Tatianna Toussaint

Summary

Aspiring to step into a leadership role as a Financial Planner, leveraging strong organizational, communication, and prioritization skills to enhance client satisfaction and service quality. Experienced in documentation, reporting, and fostering cross-functional collaboration. Proficient in managing educational documentation, maintaining accurate records, and coordinating administrative tasks. A resourceful coordinator with exceptional prioritization, multitasking, and planning abilities, adept at balancing multiple responsibilities. A systematic and methodical professional with several years of hands-on experience in office administration, consistently recognized for meticulous file management and attention to detail.

Overview

7
years of professional experience
1
Certification

Work History

Psychoanalytic Center of Philadelphia

Educational Programs Coordinator
12.2023 - Current

Job overview

  • Oversee admission, classroom environment, and graduation processes, managing various tasks such as correspondence, maintenance of course materials, rosters, schedules, curriculum, and distribution of evaluation surveys and credit certificates
  • Efficiently manage the tuition invoicing spreadsheet, ensuring accuracy and timeliness
  • Design and implement tools to streamline administrative processes, including the distribution and collection of necessary forms/documents
  • Develop orientation materials and establish comprehensive records for candidates and students
  • Ensure meticulous maintenance of attendance records for classes in compliance with accreditation requirements
  • Collaborate with course directors to generate interim and period-ending summary reports, supporting program operations and meeting accreditation standards
  • Coordinate and provide guidance on the administrative and technological development of PCOP's remote/hybrid training program
  • Manage the content of training programs on the website, ensuring accuracy and currency of calendars, course materials, and general information
  • Safeguard sensitive and confidential information regarding candidate progressions and supervision, maintaining accurate and secure records

Psychoanalytic Center of Philadelphia

Administrative Assistant
04.2023 - 12.2023

Job overview

  • Proficient in crafting comprehensive reports for various stakeholders, including the public, committees, and course operations, providing valuable insights and facilitating informed decision-making
  • Accurate and detail-oriented in maintaining membership directories, ensuring that member information is up-to-date and easily accessible
  • Proficient in creating engaging newsletters to keep members informed about organization activities, news, and updates
  • Efficient communication in monitoring and managing email and voicemail correspondence
  • Proven ability to oversee and manage day-to-day operations, ensuring smooth workflow and optimal efficiency within the organization
  • Creating graphic design for community and office events, enhancing the visual appeal of promotional materials and ensuring effective event marketing

Goldberg, Miller, and Rubin

Operation Billing Assistant
08.2022 - 03.2023

Job overview

  • Assisted in time sensitive tasks and deliver them to appropriate parties
  • Maintaining e-filing systems for New York, Philadelphia, and New Jersey
  • Assisted in the preparation and submission of billing statements, ensuring accuracy and compliance with company policies and procedures
  • Answering outgoing call inquiries regarding cases, staff availability, new client onboarding
  • Documented client visits and phone calls into computer system
  • Maintained organized and up-to-date billing records, including customer accounts, payment histories, and adjustments

TNH Media Inc.

Podcast Specialist
01.2022 - 07.2022

Job overview

  • Assisted in Sponsorship Relations and screen Guests for podcast interviews
  • Preparation and event coordination leadership in Truck N’ Hustle Reset Networking monthly events
  • Project manager in reports, presentation, and daily tasks
  • Assisted Accounts Payable with payments by credit cards and automatic debits
  • Generated invoices for sponsors and clients

Rebuilding Together Philadelphia

External Relations Coordinator
06.2021 - 12.2021

Job overview

  • Assist the Development Director with event organization, fundraising, and outreach coordinator
  • Leader in Homeowner Advisory Council & Run to Rebuild subcommittee
  • Social Media and Website Management
  • Leader in preparation and managing hospitality responsibilities in events
  • Received and processed payment by cash, check, credit cards, and automatic debits

Drew University

Project Assistant
09.2017 - 05.2021

Job overview

  • Assist the Project Director with Administrative tasks and Subcommittee tasks
  • Received and processed payment by cash, check, credit cards, and automatic debits
  • Involved in Landlord Engagement & Strategic Communication subcommittee
  • Transcribe CAT/LE/RWT meeting conversations
  • Client Outreach via Phones
  • Conduct research for content (including articles, resources, databases, and events) for Launch
  • Identity/Affinity Communities for website Community pages
  • Assisted with coordinating events, did data entry, and conducted research
  • Edited presentations, prepared documents, and all other administrative duties

Education

DeSales University
Center Valley, PA

Certificate from Financial Planning
05.2024 - Current

University Overview

Drew University
Madison, New Jersey

B.A. from Psychology With A Neuroscience And Writing Minors
05.2021

University Overview

Skills

  • Data Analytics
  • Project Management
  • Event Planning & Coordination
  • MemberClicks
  • Dream Class
  • Workday
  • Communications
  • Financial Management
  • Resource Allocation
  • Database Management
  • Document Management
  • Recordkeeping
  • Professional Networking
  • Updating Stakeholders
  • Work Planning and Prioritization
  • Meeting Coordination
  • Best Practices Implementation
  • Digital Marketing
  • Administrative Leadership
  • Teams
  • SharePoint
  • Salesforce
  • MS Word
  • Excel
  • PowerPoint
  • Google Docs
  • Sheets
  • Google Drive
  • Gmail
  • Outlook
  • Airtable
  • Trello
  • Canva
  • Google Ads

Certification

  • Google Data Analytics Certificate, Coursera, 09/23
  • Google Project Management Certificate, Coursera, 09/23

Timeline

DeSales University
Certificate from Financial Planning
05.2024 - Current
Educational Programs Coordinator
Psychoanalytic Center of Philadelphia
12.2023 - Current
Administrative Assistant
Psychoanalytic Center of Philadelphia
04.2023 - 12.2023
Operation Billing Assistant
Goldberg, Miller, and Rubin
08.2022 - 03.2023
Podcast Specialist
TNH Media Inc.
01.2022 - 07.2022
External Relations Coordinator
Rebuilding Together Philadelphia
06.2021 - 12.2021
Project Assistant
Drew University
09.2017 - 05.2021
  • Google Data Analytics Certificate, Coursera, 09/23
  • Google Project Management Certificate, Coursera, 09/23
Drew University
B.A. from Psychology With A Neuroscience And Writing Minors
Tatianna Toussaint