Tatiyana Brown
Miami,FL
Summary
Dynamic Lead Licensed Esthetician with a proven track record at New Image Beauty Lounge, excelling in skin analysis and product recommendations. Skilled in enhancing client retention through empathetic communication and high-quality waxing techniques, contributing to increased salon revenue and a welcoming atmosphere. Committed to regulatory compliance and sanitation excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lead Licensed Esthetician/Manager of Operations
New Image Beauty Lounge
03.2019 - 04.2024
- Stayed current on industry trends by attending relevant seminars, workshops, and trade shows regularly.
- Conducted thorough skin analyses to determine appropriate treatments and home care regimens for clients.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
- Cultivated a positive and relaxing atmosphere within the treatment room, contributing to overall client retention and satisfaction.
Education
Board Of Cosmetology - COSMETOLOGY
ROBERT MORGAN TECHNICAL COLLEGE
Miami, FL12-2024
Bachelor of Science - Business Management
NUC UNIVERSITY
Miami, FL09-2020
Skills
- Skin analysis
- Product recommendation
- Regulatory compliance
- Client retention
- Waxing techniques
- Attention to detail
- Time management
- Sales and upselling
- Sensitive skin care
- Sanitation and sterilization
- Extractions and pore cleansing
- [State] licensed esthetician
Accomplishments
- Supervised team of 5 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Track product usage
- Resolved product issue through consumer testing.
- Collaborated with team of 5 in the development of cosmetology/ esthetician events
- Increased sales by 3% by introducing new service.
Certification
- Licensed Esthetician - Florida Board of Cosmetology.
- Advanced Waxing Techniques Certificate – Specialty waxing education providers.
- Basic Life Support Certification (BLS)
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
Timeline
Lead Licensed Esthetician/Manager of Operations
New Image Beauty Lounge
03.2019 - 04.2024
Board Of Cosmetology - COSMETOLOGY
ROBERT MORGAN TECHNICAL COLLEGE
Bachelor of Science - Business Management
NUC UNIVERSITY
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