Tatiyana Odom
National City,CA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Independent Marketing Specialist
Self Employed
Phoenix, Arizona
12.2022 - 10.2025
- Produced high-quality visual and written content, maintaining client satisfaction through responsive communication.
- Analyzed business operations such as income tracking, financial reporting, and tax documentation, generating consistent revenue.
- Increased client base by 50% in 6 months by implementing personalized client interactions and managing multi-platform social media campaigns.
Medical Transportation Specialist
AZCare
Phoenix, Arizona
09.2022 - 04.2023
- Safely transported passengers with mobility challenges, utilizing wheelchairs and lifts, while adhering to safety protocols in a timely manner.
- Maintained HIPAA compliance and patient confidentiality throughout all interactions, and reported documentation to ensure seamless transitions.
- Provided training and supervision of new transport team members, ensuring consistent service.
Senior Student Advisor
Astravo
Phoenix, Arizona
08.2020 - 08.2022
- Assisted families with enrollment applications and documentation, creating a smooth registration process.
- Processed documentation to determine eligibility for approval, and reviewed expectations with families.
- Reviewed student progress data and provided feedback on a consistent basis, increasing student performance.
Client Service Representative
Conduent
Phoenix, Arizona
11.2019 - 06.2020
- Supplied aid to families with the application process for medical, nutrition, and cash assistance.
- Utilized various CRM systems to provide case information and technical support to families.
- Advised families of eligibility requirements among multiple benefits and provided various resources within the state of Arizona.
Education
High School Diploma -
Santana High School
Santee, CA06-2018
Skills
- Microsoft Office (Word, Excel, PowerPoint)
- Project management
- Data analysis
- Client relationship management
- Team collaboration
- Digital marketing
- Mentorship
- Time management
Certification
CPR & First Aid - Heart Savers 2023
Timeline
Independent Marketing Specialist
Self Employed
12.2022 - 10.2025
Medical Transportation Specialist
AZCare
09.2022 - 04.2023
Senior Student Advisor
Astravo
08.2020 - 08.2022
Client Service Representative
Conduent
11.2019 - 06.2020
High School Diploma -
Santana High School