Alejandro Duran

Plainfield,NJ

Summary

Dedicated BBA graduate with a 3.8 GPA and hands-on customer service experience from high-volume delivery operations and family business coordination. Seeking an entry-level position to apply strong attention to detail, reliability, communication skills, bilingual abilities, and business knowledge in delivering accurate transactions and exceptional customer service at a reputable financial institution in New Jersey.

Overview

years of professional experience

Work History

Independent Delivery Driver (1099 Contractor)

Walmart Spark Delivery Platform

Various Locations, NJ

01.2024 - Current

Completed 50+ weekly deliveries with consistent on-time performance and provided direct, courteous customer service.
Managed payments/tips and resolved customer issues efficiently while maintaining accuracy under time pressure.
Built positive relationships and earned repeat business through professionalism and problem-solving.

Operations & Dispatch Support

Family Automotive Dealership

Plainfield, NJ

01.2023 - Current

Coordinated daily scheduling, customer appointments, and vehicle logistics for high-volume operations, ensuring timely service and high customer satisfaction.
Handled inbound calls, in-person inquiries, and vendor coordination while maintaining accurate records.
Demonstrated reliability, multitasking, and attention to detail in a fast-paced business environment.

Education

Bachelor of Business Administration (BBA) - Business Administration

Berkeley College

New Jersey

05-2026

Skills

Bilingual: English (Native/Fluent) and Spanish (Native/Fluent)
Customer Service Excellence & Relationship Building
Attention to Detail & Transaction Accuracy
Cash Handling & Payment Processing (transferable)
Verbal & Written Communication
Multitasking & Time Management
Problem-Solving & Conflict Resolution

Microsoft Office (Word, Excel, PowerPoint)
Data Entry & Record Keeping
Basic Financial Concepts (from BBA program)
High Integrity & Reliability
Attention to detail
Time management

Additional Information

Available for full-time positions, including Saturday shifts
Valid driver’s license and reliable transportation
Willing to complete background check and any required certifications
Located in Plainfield, NJ (07063) – open to commuting

Timeline