Tatsiana Kalechyts
Key West,FL
Summary
Dynamic bartender skilled in cocktail preparation, inventory management, and customer engagement. Committed to delivering exceptional service and enhancing guest satisfaction.
Overview
17
17
years of professional experience
2000
2000
years of post-secondary education
Work History
Bartender, MOD , server
Grand Cafe , Ibiza Interpises
Key West, FL
08.2008 - Current
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted in training new bartenders on menu items and service standards.
- Engaged with customers to provide exceptional service and build rapport.
- Managed inventory levels of liquor, mixers, and garnishes efficiently.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Waitress
Michael’s on East
Sarasota, Florida
12.2020 - 08.2021
- Provided friendly and efficient service to all customers at the cafe.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress
Cafe Amici
Sarasota, Florida
09.2020 - 08.2021
- Provided friendly and efficient service to all customers at the cafe.
- Took accurate food and drink orders from guests at tables and counters.
- Delivered food and beverages promptly to enhance customer experience.
- Assisted in training new staff on cafe procedures and service standards.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Associate of Science - English And German Language
Linguistic University of Minsk
Minsk , Belarus 09.1995 - 07.2000
School 164 Minsk , Belarus
Minsk, Belarus Skills
- Inventory management
- Cocktail preparation
- Attention to detail
- Effective communication
- Order accuracy
- Time management
- Team collaboration
- Food and beverage knowledge
- POS operation
- Customer service
References
References available upon request.
Timeline
Waitress
Michael’s on East
12.2020 - 08.2021
Waitress
Cafe Amici
09.2020 - 08.2021
Bartender, MOD , server
Grand Cafe , Ibiza Interpises
08.2008 - Current
Associate of Science - English And German Language
Linguistic University of Minsk
09.1995 - 07.2000
School 164 Minsk , Belarus