Tatum Gorden
Weatherford,TX
Summary
Multi-tasking Veterinary Receptionist known for being compassionate, professional, and dependable. Skilled in customer service, record keeping, and appointment scheduling. Pursuing a position where well-honed office skills will be appreciated. Animal-loving Veterinary Receptionist offering exemplary telephone and customer service skills. Hardworking employee known for remaining composed and confident in crisis situations. Trained in cornerstone use with knowledge of how to schedule patients and upload their records.
Overview
2
2
years of professional experience
Work History
Veterinary Receptionist
A-animal Clinic And Boarding
01.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Answered owner animal health questions and advised on best care practices.
- Organized paperwork such as charts and reports for office and patient needs.
Cashier
Teskeys Feed Barn
05.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Receptionist
Car Town Hyundai
06.2021 - 09.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Equine Studies
Weatherford College
Weatherford, TX05.2025
High School Diploma -
Mildred Isd
Corsicana, TX05.2021
Skills
- Reception Area Maintenance
- HIPAA Guidelines
- Room Preparation
- Equipment Troubleshooting and Maintenance
- Front Desk Operations
- Bookkeeping Support
- Schedule Dissemination
- Claim Forms
- Call Transfers
- Patient Referral
- Adaptable and Flexible
- Records Maintenance
- Prescription Refills
- Telephone etiquette
- Trained in cornerstone
Timeline
Veterinary Receptionist
A-animal Clinic And Boarding
01.2023 - Current
Cashier
Teskeys Feed Barn
05.2022 - 01.2023
Receptionist
Car Town Hyundai
06.2021 - 09.2021
Equine Studies
Weatherford College
High School Diploma -
Mildred Isd
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