Proactive professional with a solid background in logistics and customer service. Skilled in team leadership and cash management, contributing to improved operational efficiency and customer experiences. Eager to leverage these strengths in a challenging delivery role.
Work History
Delivery Associate
9 Months
JBXL Logistics | 12.2025 - 09.2026
Utilized GPS and route optimization software to enhance delivery accuracy.
Delivered packages efficiently to designated locations while adhering to safety protocols.
Communicated effectively with customers to ensure satisfaction and address inquiries.
Maintained vehicle cleanliness and performed basic maintenance checks regularly.
Delivery Associate
8 Months
Howling Logistics | 04.2025 - 12.2025
Utilized GPS and route optimization software to enhance delivery accuracy.
Communicated effectively with customers to ensure satisfaction and address inquiries.
Logged delivery information accurately in electronic tracking systems for record-keeping.
Assisted in loading and unloading packages, ensuring proper handling techniques were applied.
Lead Barback
7 Months
Ghost Isle Brewery | 07.2024 - 02.2025
Coordinated bar service operations to maintain efficient workflow during peak hours.
Managed inventory levels, tracking supplies to prevent shortages and ensure smooth operations.
Assisted bartenders in preparing and serving beverages, ensuring high customer satisfaction.
Maintained cleanliness and organization of bar area, enhancing overall guest experience.
Cage Cashier
1 Year 3 Months
Four Winds Casino | 08.2023 - 11.2024
Processed cash transactions accurately and efficiently at gaming tables and slot machines.
Maintained compliance with regulatory requirements during cash handling procedures.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted in training new staff on operating cash registers and transaction processes.
Assistant Manager
11 Months
Dollar General | 08.2022 - 07.2023
Trained and mentored team members to improve performance and teamwork.
Coordinated daily operations to enhance customer service and store efficiency.
Implemented visual merchandising strategies to increase product visibility and sales.
Analyzed inventory levels to optimize stock management and reduce waste.
Education
Bachelor of Arts - General Studies
Indiana University, South Bend | South Bend, IN | 05-2022