Summary
Overview
Work History
Education
Skills
Timeline
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Tatum Kortekaas

Calumet,Minnesota

Summary

Dynamic leader with proven expertise in team leadership and complex problem-solving. At Dairy Queen Grill & Chill, I spearheaded process improvements, reducing operational costs and enhancing team efficiency. Excelled in fostering a positive work environment, significantly boosting morale and retention. Skilled in time management and effective communication, adept at driving success in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Manager/Shift Leader

Dairy Queen Grill & Chill
02.2021 - Current
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Defined clear targets and objectives and communicated to other team members.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Greenway High School
Coleraine, MN
06-2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development

Timeline

Manager/Shift Leader

Dairy Queen Grill & Chill
02.2021 - Current

High School Diploma -

Greenway High School

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Tatum Kortekaas