Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatum Pettiette

Surprise,AZ

Summary

Dedicated and adaptable professional with strong experience in customer service, and operations. Skilled in problem-solving, communication, and building positive client relationships. Recognized for reliability, attention to detail, and the ability to thrive in fast-paced environments. Committed to delivering quality service, supporting team success, and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Operational Specialist | Sales

Living Spaces
01.2023 - Current
  • Delivered personalized support to customers daily, ensuring seamless shopping and service experiences.
  • Assisted customer in selecting product that fits their needs and satisfaction.
  • Drive revenue growth by upselling warranties, financing and add-ons.
  • Processed transactions, returns, and exchanges efficiently with full policy compliance and customer-first focus.
  • Handled escalations and resolved customer issues professionally, improving retention and satisfaction scores.
  • Oversaw vault and cash handling procedures, reconciling daily totals with 100% accuracy.
  • Played a key role in opening and closing procedures, managing team tasks and store readiness.


Dock Receiver

A.T. Staffing / Holsum Bakery
05.2022 - 01.2023
  • Verified incoming shipments against purchase orders, identifying and reporting discrepancies or damaged goods.
  • Worked with procurement and warehouse teams to ensure product accuracy, supporting production schedules.
  • Maintained clean, organized dock areas per OSHA standards, enhancing workplace safety and efficiency.
  • Assisted with inventory cycle counts and restocking to maintain accurate on-hand levels.

Customer Service / Sales Associate

Kohl’s
02.2022 - 05.2022
  • Facilitated returns, exchanges, and customer inquiries to ensure seamless transactions.
  • Handled register closeouts and balanced cash drawers, maintaining transactional accuracy.
  • Restocked inventory based on sales data to ensure product availability and visual appeal.

Front End Associate

Costco
10.2021 - 02.2022
  • Provided top-tier service in a high-volume retail environment, assisting members with purchases and inquiries.
  • Supported bakery operations by packaging and restocking fresh goods while maintaining strict sanitation standards.
  • Contributed to merchandising and inventory management for efficient stock rotation.
  • Collaborated with team members to enhance the shopping experience, ensuring store cleanliness and product availability.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Operations Lead

Living Spaces
04.2017 - 08.2020
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Managed and allocated staff and material resources to meet production goals.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.

Caregiver

Private Caregiving Services
05.2014 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma - undefined

Mountain Ridge High School
Glendale, AZ

Skills

  • Customer Support & Service Excellence
  • Conflict Resolution & Problem Solving
  • POS & Inventory Systems
  • Team Training & Leadership
  • Cash Handling & Reconciliation
  • CRM
  • Time Management & Multitasking
  • Policy Compliance
  • Adaptability & Collaboration
  • Warehouse operations
  • Teamwork

Timeline

Operational Specialist | Sales

Living Spaces
01.2023 - Current

Dock Receiver

A.T. Staffing / Holsum Bakery
05.2022 - 01.2023

Customer Service / Sales Associate

Kohl’s
02.2022 - 05.2022

Front End Associate

Costco
10.2021 - 02.2022

Operations Lead

Living Spaces
04.2017 - 08.2020

Caregiver

Private Caregiving Services
05.2014 - 04.2017

High School Diploma - undefined

Mountain Ridge High School

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