Tatum Townsend
Dawson
Summary
Dynamic cosmetology professional with hands-on experience at Northeast Alabama Salon and Spa, specializing in hair styling and chemical treatments. Recognized for enhancing client satisfaction through personalized services and exceptional communication skills. Proven ability to educate clients on hair care, fostering long-term relationships and boosting retention rates.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cosmetology Student
Northeast Alabama Salon and Spa
01.2024 - 05.2025
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
- Achieved a high level of customer retention through exceptional communication, time management, and problem-solving skills.
- Educated clients on proper hair care routines or product usage tips during appointments resulting in improved overall hair health between salon visits.
- Assisted in salon operations, including inventory management, scheduling appointments, and maintaining a clean and organized work environment.
- Assisted clients in selecting hairstyles that complemented their facial features and personal style, boosting their self-esteem.
Head Massage Therapist
The Soak House and Soapery
09.2024 - 03.2025
- Coordinated promotional events such as open houses or demonstrations showcasing head massage techniques to increase community awareness and attract new clients.
- Streamlined appointment scheduling process for better time management and reduced waiting times for clients.
- Maximized revenue by effectively managing client appointments, minimizing cancellations, and filling open slots efficiently.
- Promoted overall health and well-being by advising clients on aftercare techniques and self-care practices at home.
- Optimized treatment room setup to provide a calm, soothing atmosphere conducive to relaxation during head massages sessions.
- Developed and implemented new head massage techniques, resulting in improved treatment outcomes.
- Maintained a clean, hygienic, and inviting treatment environment for clients'' comfort and safety.
Education
Associates - Cosmetology
Northeast Alabama Community College
Rainsville, AL05.2025
Associates - Medical Assistant
Independence University
Salt Lake City, UT05.2019
Skills
- Hair styling
- Sanitation practices
- Continuing education
- Blowout techniques
- Chemical treatments
- Updo creations
- Highlighting methods
- Makeup application
Certification
Hybrid Weft Extensions - Donna Bella Hair
Honors and Organizations
Phi Theta Kappa Honor Society
Timeline
Head Massage Therapist
The Soak House and Soapery
09.2024 - 03.2025
Cosmetology Student
Northeast Alabama Salon and Spa
01.2024 - 05.2025
Associates - Cosmetology
Northeast Alabama Community College
Associates - Medical Assistant
Independence University
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