Tatumn Lutes
Mount Hope,KS
Summary
Dynamic retail professional with extensive experience at Walmart, excelling in cash management and customer service. Proven ability to enhance store organization and elevate customer satisfaction through effective communication and problem-solving. Recognized for maintaining high standards of cleanliness and adapting swiftly to new technologies, fostering a welcoming shopping environment.
Knowledgeable [Desired Position] with solid background in merchandise management. Known for effectively organizing and maintaining inventory, ensuring optimal stock levels and presentation. Demonstrated ability to use strong attention to detail and collaborative teamwork skills to achieve store goals.
Overview
4
4
years of professional experience
Work History
Merchandise Associate
Walmarts Supercenter
12.2024 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Cashier
Walmart
08.2023 - 08.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier
Freddys Frozen Custard
02.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Cashier
O'Briens Marina
04.2021 - 08.2021
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Cosmetology
Hutchison Community College Cosmetology
Hutchinson, KS05-2025
High School Diploma -
Haven High School
Haven, KS05-2024
Skills
- Retail experience
- Store organization
- Cash management
- Planogram execution
- Cleaning procedures
- Hospitality and accommodation
Timeline
Merchandise Associate
Walmarts Supercenter
12.2024 - Current
Cashier
Walmart
08.2023 - 08.2024
Cashier
Freddys Frozen Custard
02.2022 - 05.2023
Cashier
O'Briens Marina
04.2021 - 08.2021
No Degree - Cosmetology
Hutchison Community College Cosmetology
High School Diploma -
Haven High School
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