Tatyana Bell
TX
Summary
My enthusiasm for technology has always driven me, and I’m excited to keep learning and contributing meaningfully. I excel in communication and thrive in collaborative environments, ready to bring new ideas and a dedicated work ethic to any team. I pride myself on being dependable and timely, and I have strong technical and debugging abilities. Additionally, I am skilled in various programming languages.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Littera Online Tutor
Kelly Educational Services
TX
01.2024 - Current
- Developed and implemented online tutoring sessions for students in grades K-12.
- Utilized a variety of teaching methods, including lecture, discussion, multimedia presentations, and hands-on activities.
- Strengthened student comprehension, boosted confidence and built important learning skills through hands-on instruction.
Remote (Customer Care Representative)
Crate and Barrel
Magnolia, TX
09.2022 - 01.2024
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Excelled in exceeding daily credit card application goals.
Remote (Software Intern)
IBM
06.2022 - 08.2022
- Developed, tested, and maintained software applications in accordance with specified requirements.
- Created technical documentation for software projects.
- Performed troubleshooting and debugging of existing applications.
Remote (Covid-19 Rent Relief Case Manager)
Navient
TX
05.2022 - 08.2022
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Monitored client progress through regular follow-ups and case reviews.
Remote (Medical Technical Solutions Specialist)
Mobile Help
TX
06.2021 - 01.2022
- Monitored alarm systems and responded to alarms in a timely manner.
- Investigated false alarms and reported findings to the relevant department.
- Assisted with the installation of new alarm systems according to company standards.
Call Center Representative
Lonestar College System
The Woodlands, Tx
09.2019 - 06.2021
- Assisted prospective students with the admissions process by providing guidance and answering questions.
- Managed incoming inquiries from prospective students via phone calls, emails, text messages or social media platforms.
- Provided detailed information about financial aid options available at the university for admitted students.
Desk Assistant
ASU Disability Resources Center
Tempe, AZ
01.2019 - 09.2019
- Assisted with the organization of office supplies, equipment, and documents.
- Scheduled appointments for clients and customers.
- Answered phone calls and emails in a timely manner.
Medical Receptionist
Wexford Medical Practice
PA
03.2018 - 01.2019
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Education
Bachelor of Computing & Engineering Information Technology (IT) -
Arizona State University
Tempe, AZ05-2026
Associate of Science Computer and Information Sciences -
Lonestar College Montgomery
Conroe, TX08-2021
Skills
Technical Skills
- Java
- Python
- JavaScript
- Visual Studio Code
- Git
- C
- Linux environment
- Web application development
- Software Development
- HTML
- Network Security
- Troubleshooting
- Software testing
- Project Coordination
- Artificial Intelligence
- Performance Optimization
- Object-Oriented Programming
- Microsoft Office (MS Excel, PowerPoint, Outlook)
- Android/iOS
- Data Back-End coding
- Front-End coding
Personal skills
- Lesson Planning
- Organization
- Problem-solving skills
- Collaboration and Teamwork
- Individualized Instruction
- Memorization techniques
- Creative Thinking
- Account Management
- Customer Service
- Time Management
Certification
- Certified Badge , Software Developer , IBM - 2022
- Google IT Support Certificate, AZNext (ASU) -2025
Accomplishments
- President's Honor List
- U.S Service Award
- Student of the year
Affiliations
- Member, Women In Computer Science (STEM) (2019-present)
- Member, Women Engineering Society (STEM) (2019-present)
- Member, Girls Who Code (STEM) (2015-2018)
Projects
- Developed an interactive game The project "Donut Invasion" was done using JavaScript with a small group of 3-4 students aged 10 to 12. Since many students were new to JavaScript, it was important to teach them about variables, math operators, game design, and how JavaScript is used in interactive games. They learned to use programming logic to create game mechanics, build games from beginning to end, and apply game design principles through fun activities. The project lasted 8-9 weeks, and by the end, students were expected to understand the concepts well and be ready to show their work to their parents.
- Launch promotion material as a graphic designer., I have developed promotional materials such as flyers, interactive Reels, and AI models for a small business in order to enhance their advertising efforts and boost profits by 80% expanding their reach to a wider audience on social media platforms like Facebook, TikTok, and Instagram.
- Researching ChatGPt, I challenged myself to utilize ChatGPT to generate suitable prompts for the flyers or reels I was working on. For example, if I wanted the AI model to be depicted shopping in a mall, I ensured that this concept was effectively conveyed. Additionally, I have been working on designing a website for the business to facilitate online orders from anywhere in the United States, and I am also utilizing Google Ads to ensure that the business is easily discoverable through online searches
Timeline
Littera Online Tutor
Kelly Educational Services
01.2024 - Current
Remote (Customer Care Representative)
Crate and Barrel
09.2022 - 01.2024
Remote (Software Intern)
IBM
06.2022 - 08.2022
Remote (Covid-19 Rent Relief Case Manager)
Navient
05.2022 - 08.2022
Remote (Medical Technical Solutions Specialist)
Mobile Help
06.2021 - 01.2022
Call Center Representative
Lonestar College System
09.2019 - 06.2021
Desk Assistant
ASU Disability Resources Center
01.2019 - 09.2019
Medical Receptionist
Wexford Medical Practice
03.2018 - 01.2019
Bachelor of Computing & Engineering Information Technology (IT) -
Arizona State University
Associate of Science Computer and Information Sciences -
Lonestar College Montgomery