Tatyana Farkas
Madison
Summary
Dedicated to delivering exceptional customer service with strong organizational and communication skills. Proven ability to effectively resolve issues, manage household finances, and enhance overall efficiency in various roles. Committed to providing a positive customer experience through effective issue resolution and financial management. Experience includes balancing financial statements and enhancing operational efficiency, contributing to high levels of customer satisfaction.
Overview
13
13
years of professional experience
Work History
Home Maker
Home Maker
03.2023 - Current
- Managed household income and finances to ensure financial stability
- Scheduled appointments and provided transportation to facilitate access to necessary services
- Assisted with instrumental activities of daily living to promote independence and well-being
- Ensured children's safety and wellbeing in home environment
Cashier
Cabela’s
11.2022 - 05.2023
- Delivered exceptional customer service in a fast-paced retail environment.
- Processing customers’ payments (cash, card or check).
- Resolved customer issues and answered questions to enhance satisfaction.
- Managed customer returns efficiently at the service desk.
Business Owner
Mobile Notary of Alabama, LLC
10.2021 - 03.2023
- Certified and notarized financial and legal documents for loan transactions.
- Managed monthly financial statements for precise expense tracking.
- Provided friendly, knowledgeable service to address customer needs effectively.
Receptionist
Surgery Partners
10.2020 - 02.2021
- Coordinated patient appointment scheduling and liaised with insurance providers to facilitate coverage.
- Balanced receipts and reconciled daily work reports to ensure accurate financial records.
- Managed patient check-ins and appointment scheduling effectively.
- Facilitated communication between patients and medical staff promptly.
- Maintained accurate patient records using electronic health systems.
Receptionist/Admin Assistant
Eye Center, Inc.
03.2018 - 10.2020
- Coordinated patient appointments, retrieved medical records, verified insurance information.
- Handled payment transactions to ensure accurate processing and customer satisfaction.
- Ensured accuracy in daily financial reports and managed bank deposits efficiently.
Account Representative
Municipal Light & Power
04.2017 - 12.2017
- Created and closed accounts, recorded and obtained personal and financial information to ensure accurate payment processing.
- Processed multiple reports efficiently.
- Managed call center operations across multiple phone lines to enhance customer service.
Financial Service Specialist
True North FCU
12.2015 - 04.2017
- Processed financial transactions on member accounts to ensure accuracy and security.
- Educated members about credit union products to enhance their financial decision-making.
- Assisted members with account inquiries and transactions effectively.
- Educated clients on financial products and services offered by the credit union.
- Processed loan applications and reviewed documentation for accuracy and compliance.
Financial Service Officer
Denali FCU
07.2013 - 09.2015
- Underwriting, processing and closing loan applications.
- Performing financial transactions on members' accounts tending to their needs.
- Providing members with financial education and referrals for appropriate debt counseling.
- Executed end of day reports and balanced cash drawers.
Education
High school diploma -
West Anchorage High School
NSA CERTIFICATION -
National Notary Association
REAL ESTATE COURSE -
Cindy Singh's National School of Real Estate
Skills
- Organizational skills
- Time management
- Communication skills
- Dedication
- Integrity
- Customer transactions
- Professional ethics
- Ability to prioritize
- Data entry
- Customer service
- Record keeping
- Problem solving
- Conflict resolution
- Attention to detail
- Financial management
Languages
English
Professional
Russian
Professional
Timeline
Home Maker
Home Maker
03.2023 - Current
Cashier
Cabela’s
11.2022 - 05.2023
Business Owner
Mobile Notary of Alabama, LLC
10.2021 - 03.2023
Receptionist
Surgery Partners
10.2020 - 02.2021
Receptionist/Admin Assistant
Eye Center, Inc.
03.2018 - 10.2020
Account Representative
Municipal Light & Power
04.2017 - 12.2017
Financial Service Specialist
True North FCU
12.2015 - 04.2017
Financial Service Officer
Denali FCU
07.2013 - 09.2015
High school diploma -
West Anchorage High School
NSA CERTIFICATION -
National Notary Association
REAL ESTATE COURSE -
Cindy Singh's National School of Real Estate