To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
years of professional experience
Work History
Beyond Finance
Negotiator Specialist
05.2024 - Current
Job overview
Reduced client debt by effectively negotiating with creditors and collection agencies.
Developed customized payment plans for clients based on their unique financial situations.
Evaluated the impact of proposed settlements on clients'' long-term financial health before finalizing agreements, ensuring their best interests were protected.
Achieved successful debt settlements by establishing strong rapport with clients and creditors.
Trustmark Companies
Patient Intake Coordinator
08.2023 - 04.2024
Job overview
Enhanced patient satisfaction with timely and accurate information during intake process.
Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
Verified eligibility and compliance with authorization requirements for service providers.
Evaluated clinical criteria for approval or denial of services requiring pre-authorization.
Florida Blue
Patient Care Advocate
08.2021 - 07.2023
Job overview
Improved billing accuracy by implementing streamlined invoicing process.
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Identified, researched, and resolved billing variances to maintain system accuracy and currency by reviewing 834 files.
Checked employees' benefits enrollment for accuracy and inputted all data into Edifecs and SalesConnect.
SelectQuote
Insurance Verification Specialist
09.2020 - 05.2021
Job overview
Updated patient records with accurate, current insurance policy information.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Complied with HIPAA guidelines and regulations for confidential patient data.
Maintained strong knowledge of basic medical terminology to better understand services and procedures.