Tatyana Ludwig
Bonita Springs
Summary
Seasoned hospitality business owner with 20 years of expertise in managing restaurant and hotel enterprises, successfully executing sales of entire portfolio.
Overview
19
19
years of professional experience
Work History
Owner/Operator
The Historic Rapids Lodge and Restaurant
Grand Lake
10.2012 - 03.2026
- Directed daily business operations, managing staff, sales, inventory, and accounting for seamless service delivery.
- Formulated business plan and budget aimed at maximizing profit margins.
- Assessed financial performance weekly to maintain sound fiscal management.
- Fostered vendor relationships to negotiate favorable terms, optimizing supply chain efficiency.
- Devised marketing strategies to attract new customers and retain existing ones.
- Facilitated employee training on operational procedures and customer service standards to enhance effectiveness.
- Built lasting customer relationships through exceptional service delivery and prompt problem resolution.
- Sustained compliance with health and safety regulations across food service operations.
Owner/Operator
The Stellar
Grand Lake
01.2014 - 10.2020
- Coordinated maintenance and reservations for 30 properties, improving tenant satisfaction.
- Identified and addressed customer needs promptly.
- Managed daily operations to ensure smooth workflow with accuracy and attention to detail.
- Developed functional solutions that delivered cost savings.
Owner/Operator
Max and T's Restaurant
Grand Lake
10.2006 - 10.2012
- Managed daily business operations, including staff coordination, sales, inventory, and accounting.
- Oversaw operations for 25 employees, enhancing team efficiency and productivity.
- Trained employees on operational procedures and customer interaction standards to improve service quality.
- Developed business plan and budget to drive profitability.
Education
Bachelor of Science - Language Arts Education
Kaliningrad State University
Kaliningrad, Russia05-2002
Skills
- Business operations management
- Financial oversight
- Cost analysis
- Regulatory compliance
- Inventory management
- Vendor negotiation
- Digital marketing
- Customer management
- Property management
Timeline
Owner/Operator
The Stellar
01.2014 - 10.2020
Owner/Operator
The Historic Rapids Lodge and Restaurant
10.2012 - 03.2026
Owner/Operator
Max and T's Restaurant
10.2006 - 10.2012
Bachelor of Science - Language Arts Education
Kaliningrad State University