Summary
Overview
Work History
Education
Skills
Details
Languages
Certification
References
Timeline
Generic

Tatyana Morales

louisville,ky

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. im experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger's Pharmacy
Louisville, KY
02.2023 - Current
  • Assisted in training new employees on pharmacy procedures.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Managed filing of prescriptions, both electronically and manually.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Executed accurate medication preparation procedures including counting, pouring, labeling, and verifying doses.
  • Created and maintained customer profiles, updating demographics, allergies, and new medications in pharmacy computer systems.

Server

hooters
Louisville
10.2021 - 10.2022
  • Recorded food and drink orders and served customer requests to the highest standards
  • Maintained full product knowledge of menu and specials
  • Made suggestions to customers based on preferences
  • Always mindful of sanitation and safety considerations when handling food
  • Brought forth a working knowledge of server operating systems
  • Worked as a team member with other restaurant professionals to ensure satisfied customers
  • Handled food with sanitation and safety in mind.

E-Commerce/clicklist

kroger
Louisville
04.2019 - 07.2021
  • Worked to ensure a positive and hassle-free customer experience
  • Settled any customer disputes in a professional and pleasant manner
  • Helped to increase customer return rates by providing excellent customer service at all times
  • Maintained up-to-date knowledge of all retail promotions
  • Provide services to customers, such as order placement or account information.

receptionist

jefferson community college
Louisville
02.2018 - 02.2019
  • Remained punctual, flexible, and adaptive
  • Brought forth a strong ability for multitasking and prioritizing tasks
  • Answered phone calls, greeted clients, and handled all front desk responsibilities
  • Acted as a strong and influential team member
  • Recorded notes from office meetings and distributed agendas to employees
  • Aimed for the highest level of customer service possible.

Education

some college -

Jefferson Community College
Louisville
01.2019

High School Diploma -

Western High School
Louisville
01.2017

Skills

  • Effective Time Management
  • Communication
  • Ability to Multitask
  • Leadership
  • Fast Learner
  • Adaptability
  • Customer Service
  • Ability to Work Under Pressure
  • Microsoft Office
  • Ability to Work in a Team
  • Excellent Customer Service Skills
  • Food Safety Practices
  • Friendly and Outgoing Attitude
  • Cash Register
  • Insurance Verification
  • Insurance Billing
  • Medication Dispensing
  • Prescription Filling
  • HIPAA
  • Pharmaceutical Calculations

Details

Louisville, United States, 5022356790, morales.tatyana@yahoo.com

Languages

English

Certification

  • CPR
  • medicaid nurse aide
  • pharmacy technician license

References

References available upon request.

Timeline

Pharmacy Technician

Kroger's Pharmacy
02.2023 - Current

Server

hooters
10.2021 - 10.2022

E-Commerce/clicklist

kroger
04.2019 - 07.2021

receptionist

jefferson community college
02.2018 - 02.2019

some college -

Jefferson Community College

High School Diploma -

Western High School

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Tatyana Morales