Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

TATYANA PAYNE

Memphis,TN

Summary

TV production assistant and customer service representative who is self-motivated and has demonstrated leadership, organizational, and customer service skills.

Overview

4
4
years of professional experience

Work History

Utility

ESPN
05.2024 - 05.2024
  • Weekend contractor position/gig for Memphis UFL Showboats
  • Light Panel : I held a lighting panel toward the sideline reporter to make sure their face was properly lit for the broadcast
  • Assisting in tear down of compound post game

Special Services

The Home Depot
Memphis, TN
08.2023 - 04.2024
  • Arrange daily/weekly deliveries to customer stores, works directly with dispatchers to schedule appointments for timely deliveries
  • Resolve delivery/schedule issues as they arise
  • Quote special order product pricing as required using established process
  • Used cash register to check out customer
  • Enters and audits all purchase orders including: type, amount, total,cost and delivery schedule.

Health & Saftey Coordinator

NBC
10.2022 - 01.2023
  • Communicate with Locations department regarding locations for COVID testing
  • Perform administrative work including test scheduling
  • Test crew, cast, & background actors for COVID
  • Follow HIPAA guidelines/regulations while handling confidential information discovered during screening
  • Excellent interpersonal skills; comfortable interfacing with executives, other actors/celebrities and other internal/external business contacts
  • Ability to comfortably interact with high-profile clients and to use a high level of discretion/confidentiality
  • Worked in both indoor and outdoor environments and in different climate conditions (rain, heat, cold, etc.)
  • Monitor and enforce protocols on set.

Health & Safety Production Assistant

NBC
08.2022 - 10.2022
  • Assist on the season 3 set of "Young Rock", (Dwayne "The Rock" Johnson's tv sitcom)
  • Test crew, cast, & background actors for COVID
  • Follow HIPAA guidelines/regulations while handling confidential information discovered during screening.

Remote Customer Care Associate

Magellan
01.2022 - 08.2022
  • Providing assistance to Magellan's members and providers regarding programs, claims, and policies
  • Helped large volume of customers every day with positive attitudes and focused on customer satisfaction
  • Identified and responded to crisis calls
  • Refer patients/EAP clients to Magellan's Care Management team for a provider.

Seasonal Fulfillment Specialist

Target
Memphis, TN
11.2021 - 01.2022
  • Had the adaptability to thrive in a fast-paced environment by assisting various customers in a short amount of time
  • Accurately fulfilled multiple orders for multiple people in a minimal time frame
  • Boxed orders for shipping.

Customer Service Cashier

Cole's Screen Printing
Memphis, TN
04.2021 - 11.2021
  • Successfully handled hundreds of dollars in cash and credit card sales in one shift by processing orders
  • Fulfilled online orders in a quick manner, filed paperwork
  • Print logos on hundreds of shirts.

Seasonal Fulfillment

Macy's
Memphis, TN
10.2020 - 01.2021
  • Accurately fulfilled multiple orders for multiple people in a limited time frame
  • Boxed over 500+ orders daily for shipping in a minimal time frame.

Education

Bachelor of Arts - Film & Video Production

University of Memphis
05-2022

High School Diploma -

Whitehaven High School
05-2017

Skills

  • Data entry
  • Video editing, flatbed editing
  • Inbound calls
  • Google spreadsheet
  • Canva
  • Final Cut Pro , iMovie
  • Typing Proficiency
  • MS Office
  • Managing extras

References

  • Ms. Roxana Gee, (901) 678 -3177, University of Memphis Film professor
  • Kimberly Fisher, (901) 317-5836, Fedex Sales Rep.
  • Mrs. Regina Hubbard, (901) 848-8463, St.Jude Children's Research Hospital nurse
  • Mr. Brandon Lau, (901) 590- 6464, Channel 5 News Photojournalist
  • Ms. Ariona Zappaunbulso, (610) 545-7974, Health & Safety Manager for NBCUniversal

Languages

Chinese (Mandarin)
Limited

Timeline

Utility

ESPN
05.2024 - 05.2024

Special Services

The Home Depot
08.2023 - 04.2024

Health & Saftey Coordinator

NBC
10.2022 - 01.2023

Health & Safety Production Assistant

NBC
08.2022 - 10.2022

Remote Customer Care Associate

Magellan
01.2022 - 08.2022

Seasonal Fulfillment Specialist

Target
11.2021 - 01.2022

Customer Service Cashier

Cole's Screen Printing
04.2021 - 11.2021

Seasonal Fulfillment

Macy's
10.2020 - 01.2021

Bachelor of Arts - Film & Video Production

University of Memphis

High School Diploma -

Whitehaven High School

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TATYANA PAYNE