Tatyana Smith
Norristown,PA
Summary
Medical Assistant with extensive experience in direct patient care and medical office management. Proven track record of achieving high patient satisfaction through effective communication and interpersonal skills. Strong commitment to regulatory compliance and practice standards. Skilled in building trust and rapport with patients to enhance their healthcare experience.
Overview
8
8
years of professional experience
Work History
Registered Medical Assistant
Panda Bear Pediatrics
Collegeville, PA
09.2023 - Current
- Administered vaccines to patients, ensuring compliance with health protocols.
- Supplied stock for medical supplies, maintaining adequate inventory levels.
- Assisted with insurance verification to facilitate patient care.
- Maintained patient rooms to uphold cleanliness and safety standards.
- Collected vital signs for health assessments and monitoring.
- Supported providers in basic tasks and procedures to enhance workflow efficiency.
Receptionist
Brandywine Living
01.2022 - 03.2025
- Greeted visitors, ensuring a welcoming environment at senior suites.
- Answered telephone inquiries and directed calls efficiently.
- Took messages and relayed them promptly to appropriate staff members.
Caregiver
Brandywine Living
06.2021 - 01.2022
- Transported clients to various activities for enhanced engagement.
- Provided companionship to promote emotional well-being.
- Assisted with activities of daily living to support client autonomy.
Dining Services
Brightview
01.2018 - 01.2022
- Delivered exceptional customer service in senior living environment.
- Prepared nutritious meals according to dietary requirements and resident preferences.
- Maintained cleanliness and sanitation standards throughout facility.
- Took orders efficiently, ensuring accuracy and timeliness for residents.
Education
Medical Assistant Program -
Montgomery County Community College
Blue Bell, PA01.2023
Healthcare Science Program -
Central Montco Technical High School
East Norriton, PA06.2020
High School -
Norristown Area High School
Norristown, PA06.2020
Skills
- First aid and CPR
- AED operation
- Vital signs assessment
- Patient care
- Medical terminology
- Anatomy and physiology
- Medical equipment operation
- Office administration
- Telephone etiquette
- Filing and scheduling
- Medical coding and billing
- Medical records management
- Vaccination administration
- Patient room maintenance
- Insurance verification
- Patient scheduling
- Electronic health records management
- Customer service excellence
- Health and safety compliance
- Team collaboration skills
- Compassionate care delivery
- Privacy and confidentiality adherence
- Vital sign monitoring
Certifications And Skills
- First aid, AED, CPR Certifications
- Vital signs including blood pressure, pulse, temperature, height, weight, respiration
- General patient care including bed making, bathing, oral care, feeding, transporting, and transferring, intake and output
- General knowledge of medical terminology, physiology, anatomy
- Operation of equipment; wheelchair, mechanical lift, beds
- Office skills including telephone etiquette, filing, DRG's, medical coding, scheduling appointments, handling medical records, medical billing
Activities
- SkillsUSA, Member, 3 years
- HOSA (Health Occupations Students of America), Member, 3 years
- Dean's commendation list, Montco, Fall 2022
- Dean's commendation list, Montco, Spring 2023
Timeline
Registered Medical Assistant
Panda Bear Pediatrics
09.2023 - Current
Receptionist
Brandywine Living
01.2022 - 03.2025
Caregiver
Brandywine Living
06.2021 - 01.2022
Dining Services
Brightview
01.2018 - 01.2022
Medical Assistant Program -
Montgomery County Community College
Healthcare Science Program -
Central Montco Technical High School
High School -
Norristown Area High School