Tatyana Whitaker
Forest Hill,MD
Overview
5
5
years of professional experience
Work History
Compliance Specialist
Home Paramount Pest Control
Forest Hill, MD
02.2026 - Current
- Executed audits and verifications of new contracts to ensure compliance with company and regulatory policies.
- Conducted thorough audits and verification of data entry processes to uphold adherence to company and regulatory standards.
- Integrated new contracts into operating system to streamline documentation processes.
- Executed various clerical tasks as assigned to support operational efficiency.
- Conducted regular audits and assessments to ensure compliance with state and federal regulations.
ROUTE OPTIMIZING SPECIALIST
Home Paramount Pest Control
Forest Hill, Md
06.2023 - Current
- Streamline routes for efficiency, reducing travel time and costs, enhancing service delivery.
- Analyze route data to identify patterns, improving resource allocation and customer satisfaction.
- Collaborate with teams to implement optimized routing strategies, achieving measurable improvements.
- Utilize software tools for route planning, ensuring accuracy and effectiveness in operations.
- Implemented route optimization strategies, achieving substantial improvements in service efficiency and reducing operational costs.
TEST CENTER ADMINISTRATOR (TEMPORARY-PERMANENT)
Prometric testing center/ Brainsed Testing Center
Baltimore, Md
03.2021 - 06.2023
- Managed office operations, ensuring seamless test administration and compliance.
- Resolved customer inquiries, enhancing satisfaction and operational efficiency.
- Conducted data entry and document processing with precision and accuracy.
- Monitored computer systems, ensuring optimal functionality and security.
- Implemented security protocols, upholding academic integrity and trust.
- Streamlined test scheduling processes, significantly reducing wait times and improving overall candidate experience.
- Analyzed testing data to identify trends, leading to improved test preparation strategies and heightened candidate success rates.
CASUAL TEAM MEMBER
Joann’s Fabrics and Crafts
Pikesville, MD
01.2021 - 01.2022
- Assisted customers with checkout and returns, enhancing service efficiency.
- Operated POS and managed curbside pick-up, ensuring smooth transactions.
- Maintained organized checkout area, improving customer experience.
- Stocked and organized merchandise, supporting store presentation.
- Answered customer questions, fostering a helpful shopping environment.
- Assisted customers in selecting fabrics, fostering a welcoming environment and enhancing overall shopping experience.
- Streamlined inventory management, ensuring timely restocking and reducing product shortages, leading to improved sales.
Skills
- Compliance monitoring
- Adobe acrobat
- Internal auditing
- Compliance oversight
- Data analysis
- Microsoft teams
- Attention to detail
- Time management
- CPT and HCPCS coding
- ICD-10-cM coding
Timeline
Compliance Specialist
Home Paramount Pest Control
02.2026 - Current
ROUTE OPTIMIZING SPECIALIST
Home Paramount Pest Control
06.2023 - Current
TEST CENTER ADMINISTRATOR (TEMPORARY-PERMANENT)
Prometric testing center/ Brainsed Testing Center
03.2021 - 06.2023
CASUAL TEAM MEMBER
Joann’s Fabrics and Crafts
01.2021 - 01.2022
INTERNSHIPS
TECHNICAL PROJECT MANAGER INTERN
Aol Jun 2016 - Aug 2016
Baltimore, Md
- Maintained and ensured accuracy of company databases, contributing to data integrity for ongoing projects.
- Scheduled and actively participated in project meetings, capturing key points and following up on action items.
- Conducted research on company operations and industry trends; presented findings to supervisors and intern teams.
- Collaborated with fellow interns to develop and deliver presentations, enhancing communication and teamwork skills.
- Assisted with additional administrative and coordination tasks as assigned by the supervisor to support project success.