Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tatyanna Bedoya

Haledon

Summary

Dynamic Patient Access Representative with a proven track record at St Josephs Health, adept at patient identity verification and registration management. Demonstrated exceptional communication skills while training new staff and resolving complex patient issues, ensuring a seamless experience. Committed to enhancing patient satisfaction and operational efficiency in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Patient Access Representative

St Josephs Health
04.2024 - Current
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.

Cashier

ShopRite
10.2022 - 03.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Bachelor of Arts - Social Work

William Paterson University of New Jersey
Wayne, NJ
05-2027

Skills

  • Patient check-in
  • Patient identity verification
  • Registration management
  • Registration and admissions

Timeline

Patient Access Representative

St Josephs Health
04.2024 - Current

Cashier

ShopRite
10.2022 - 03.2024

Bachelor of Arts - Social Work

William Paterson University of New Jersey