Summary
Overview
Work History
Education
Certification
Timeline
Server

Tatyhana Arteaga

Modesto,CA

Summary

My goal is to obtain a position as a team-player in a people-oriented atmosphere, where I can maximize my skills in challenging environments. Skilled in both verbal and written communication. Motivated individual, engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Fluently bilingual in English and Spanish.


Overview

13
13
years of professional experience
3
3
Certifications
1
1
Language

Work History

Orthodontic Assistant/ RDA

Hoybjerg Family Orthodontics
07.2021 - Current
  • Assist the doctor with patient care and chart treatment
  • Obtain diagnostic records such as study models, extra oral photographs, Cephalometric and Panoramic x-rays
  • Perform aseptic sterilization techniques
  • Place brackets, bands, orthodontic arch wire and retie ligatures
  • Assist with Invisalign treatment by taking PVS impressions and placing attachments
  • Take Itero Scans
  • Counsel patient and parent the importance of oral hygiene and nutritional care for their teeth while in orthodontic treatment
  • Work independently on patients

Server

Ernies Taqueria
01.2012 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Dental Receptionist/Front Lead

Pearl Dental
08.2019 - 07.2021
  • Managed patient appointments, scheduling, and confirmation processes to ensure efficient office operations
  • Verify patients dental insurance coverage and benefits before appointments
  • Communicate with insurance companies to confirm patient eligibility and coverage details
  • Submit dental insurance claims accurately and promptly
  • Follow up on submitted claims to ensure timely reimbursement
  • Resolve any issues or discrepancies related to denied or delayed claims

Server

Wildfire Public House
01.2019 - 01.2020
  • Promptly served all food courses and alcoholic beverages to guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maintained knowledge of current menu items garnishes ingredients and preparation methods.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server/Hostess

Huckleberrys
08.2018 - 10.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Managed inventory of dining supplies to prevent shortages during service.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Front Desk Supervisor/Receptionist

Western Dental & Orthodontics
05.2017 - 06.2019
  • Supervised the work of office, administrative, or customer service employees to ensure adherence to quality standards deadlines, and proper procedures, correcting errors or problems
  • Clerical duties, including multi-line phone, typing, copier, fax, filing, scheduling; full experience in Windows/Apple
  • Office/Outlook, able to type 45 wpm
  • Checked in and out about 40 people on daily bases, which helped gain a lot of practice and experience
  • Assisted in the training of new employees, interpreting and communicating work procedures and company policies

Server

Chilis
04.2016 - 03.2017
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Cultivated warm relationships with regular customers.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Answered customers' questions, recommended items, and recorded order information.

Education

High School Diploma -

Modesto High School
Modesto, CA
05.2001 -

Dental Assisting Institute
Modesto, CA

Certification

CPR Certification, 04/18

Timeline

Orthodontic Assistant/ RDA

Hoybjerg Family Orthodontics
07.2021 - Current

Dental Receptionist/Front Lead

Pearl Dental
08.2019 - 07.2021

Server

Wildfire Public House
01.2019 - 01.2020

Server/Hostess

Huckleberrys
08.2018 - 10.2019

Front Desk Supervisor/Receptionist

Western Dental & Orthodontics
05.2017 - 06.2019

Server

Chilis
04.2016 - 03.2017

Server

Ernies Taqueria
01.2012 - Current

High School Diploma -

Modesto High School
05.2001 -

Dental Assisting Institute

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Tatyhana Arteaga