Tauheed Khan Burki

Strategic Innovation: Applied systems thinking and AI-enhanced analysis to transform dealer ecosystem operations, architecting scalable solutions across Product, Engineering, Legal, Compliance and Operations.

Technology Leadership:

- Process Automation: Designed intelligent automation frameworks that accelerated dealer onboarding capacity from 20 to 40+ monthly launches (100% improvement)

- Operational Intelligence: Created automated visibility frameworks using Looker and JIRA dashboards, reducing critical bug resolution from 4-6 weeks to 3-5 days

- Enterprise Integration: Architected Intercom and Vitally implementations with custom automation workflows, improving stakeholder adoption and operational efficiency

Business Impact: Delivered $200K+ recurring annual savings through systematic vendor ecosystem redesign and intelligent workflow automation. Influenced VP and Director adoption of process innovations that became enterprise standards.

Strategic Innovation: Architected scalable implementation frameworks that enabled marketplace expansion from 3 to 47+ lending partners, unlocking $200M+ monthly funding allocation.

Framework Development:

• Partnership Ecosystem: Delivered 20+ credit union lending programs. Created standardized onboarding and operational frameworks adopted across organization for strategic partner management.
• Agile Transformation: Developed lean implementation frameworks that became organizational standards, reducing time-to-market for critical product launches

Business Impact: Established implementation for Upstart's marketplace strategy, diversifying funding sources and reducing concentration risk across institutional partner network. Led cross-functional initiatives spanning Product, Engineering, Legal, and Operations.

Team Leadership: Managed cross-functional teams of business analysts and engineers delivering digital transformation for Fortune 500 financial services clients.

Strategic Achievements:

• Enterprise Transformation: Directed end-to-end Duck Creek Policy/Billing/Claims modernization for major insurance carrier, managing enterprise-wide change initiatives
• Practice Development: Contributed to firm's revenue expansion through client relationship management and strategic solution architecture
• Market Position: Built Accenture's competitive advantage in Financial Services technology consulting through thought leadership development

Client Impact: Delivered technology solutions addressing complex business challenges across Insurance and Financial Services verticals, establishing long-term partnership value.

Strategic Innovation: Spearheaded next-generation insurance platform implementations, focusing on Small Commercial market transformation through advanced system architecture.

Platform Modernization:

• Digital Transformation: Led inception and implementation of Guidewire PolicyCenter v10 and Digital Portals v10, enhancing competitive positioning
• Process Innovation: Facilitated cross-functional teams to reimagine account/policy lifecycle management, improving customer acquisition and retention

Business Impact: Significantly enhanced product offerings and customer experience capabilities in competitive Small Commercial insurance market.

Legacy System Modernization: Architected comprehensive digital transformation initiative, replacing legacy underwriting and claims management infrastructure with integrated Guidewire applications. Led complex systems integration across multiple enterprise platforms.

Integration Excellence:

• Enterprise Platform Implementation: Delivered PolicyCenter and ClaimCenter applications, enhancing underwriting capabilities and modernizing claims management processes for improved operational efficiency.
• Systems Integration Leadership: Directed Value Stream initiatives integrating Guidewire applications with PeopleSoft and Salesforce, creating seamless data flow and operational connectivity across the enterprise ecosystem.

Data Architecture Transformation: Led analysis and implementation of next-generation Claims Data Mart (CDM), a multidimensional database designed to replace legacy infrastructure and handle 200+ million claim records with improved performance and analytics capabilities.

Enterprise Data Solutions:

• Large-Scale Database Modernization: Authored reqs. for Front End Data Intake system (FEDI) processing electronic and manual claim records, implementing de-duplication algorithms and legacy data conversion protocols.
• Predictive Analytics Innovation: Authored requirements and analysis for Predictive Analytics enhancement, operationalizing CDM and FEDI to create competitive business intelligence capabilities.
• Process Optimization: Established improved workflows and tools for requirements gathering, analysis, and testing, increasing Technology Solution Team efficiency and delivery quality.

Insurance Platform Optimization: Led comprehensive system analysis of Guidewire Policy, Billing, and Claims platform upgrades while re-engineering core business processes. Established organizational frameworks for quality engineering and systematic improvement.

Process Innovation Leadership:

• Quality Engineering Transformation: Created new processes and workflows for requirements gathering, analysis, and testing for Quality Engineering Department, establishing standards that improved delivery consistency.
• Financial Systems Integration: Directed techno-functional analysis for Electronic Payment to Vendors System (EPV) and Guidewire ClaimCenter integration with Commerce Bank, streamlining financial operations and vendor management.
• Foundation Building: Established analytical frameworks and process standards that supported organizational growth and operational excellence.